2 reviews about Petbarn Mermaid Waters

verified email - 10 Aug 2023

I took my previous dog to Pet Barn Mermaid Waters for many years ! He always shuddered every time I took him! I should have taken his warning signals! I took my new pup there twice and she also seemed terrified! On the 2nd occasion 6months ago, her thumbnail was hanging by a thread & bleeding profusely! I had to pay them for the grooming session! They paid the vet bill about 2months later!
Today I finally got the courage to take her to a private groomer who informed me that she had never encountered a dog who was as terrified of being washed and of the dryer as my little girl was! The lady had to towel dry my dog!
On departing my little girl kissed the groomer goodbye that never happened with the groomers at Pet Barn!
TAKE HEED people be aware of your best friend's warning signs! Avoid Pet Barn like Covid!

verified email - 28 Aug 2021

My dog was clipped too short and his ear had been cut which caused some bleeding.
The groomer didn’t inform me of this at pick up , I noticed it upon arriving home.
Three days later and he is still flicking his ears , shakes his head and is a different dog. He is so depressed , hardly getting out of his bed and not eating the same. He is totally depressed. The groomers at this salon change often except for one. I’m never taking my little boy there again .

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