Pets R.I.P Toowoomba & Ipswich

5.0
based on 1216 reviews

Customer Approved
“We make customer
service a priority”

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1216 reviews about Pets R.I.P Toowoomba & Ipswich

verified email - 14 Dec 2016

We were devastated when Copper (our Knobby Boy) went down hill fast. After 14 years of being with us through thick and thin, we had to do the most horrible thing I've ever experienced in my life. The magnificent staff at Pets RIP were so respectful and helpful. We would highly recommend Beric, Sue and there staff to anyone having to go though this difficult time. We never got to meet them as we live in Kingaroy, so everything was done by correspondence but they were wonderful, and efficient. We chose the teddy bear urn and peach paw necklace, they are absolutely beautiful and exceeded my expectations. THANKYOU so much for helping us at this difficult time
Danielle, Ken, Riddick and Jelly-bean

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

13 Dec 2016

After losing our beautiful Ben we were heatbroken. This wonderful couple made our grief easier to bear. We would recommend this company to any one who needs loving care and dignity provided for their family pets. Thank you so much.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

11 Dec 2016

We would strongly recommend Pets RIP.
The staff were caring and compassionate and treated our our faithful German Shepherd with the upmost dignity & respect in a hard time for us.
Thanks Beric , Sue and your staff.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

verified email - 10 Dec 2016

A couple dedicated to providing loving, caring attention to very special family pets at a time when most required. Thanks Beric and Sue for your service and for providing a very well presented remembrance pack of our lovely little "Bella'

Mark and Sharon Devine

Approximate cost: $255.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

08 Dec 2016

We can't recommend the staff at Pets RIP highly enough. They have been supportive with 2 deaths in the past year or so, they make a distressing time a little more bearable. Coming after hours last week to take our Trails away was a wonderful gesture. Now we have her home to join our other loved dogs in the rose garden.
Thank you Beric and Vickie but especially Ian and Yvonne.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

03 Dec 2016

Staff were caring and sensitive, delivering a first class service in our sad time of losing our best friend.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

29 Nov 2016

The staff at Pets RIP were so caring and sensitive during a very difficult time in our life, losing our 15.5 year old Labrador, Katie. They allowed us time to grieve before making our decision on the memorial we wanted for our Kate. There was no pressure to make decisions until we were up to it. They allowed us to tailor the memorial the way we wanted it and respected our choice. Nothing was too much trouble for them and they kept us informed all the way. The final product was outstanding and just as we wanted it to be. Its good to have her back with us now at home. Thank you to everyone at Pets RIP for all you did for us and taking good care of our girl until she came home to us.

Approximate cost: $600

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

29 Nov 2016

Dealing with Pets R.I.P. was wonderful, they helped make a very sad time go a lot smoother. Having our beloved pet returned to us so quickly in such a beautiful urn was very comforting. Thank you.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

26 Nov 2016

A passionate & carrying family owned & run business that delivered 1st class customer service. Highly recommended.

Approximate cost: $447

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

24 Nov 2016

Having to make the worst decision of our lives to have our beloved Harry put to peace was harrowing.
Our vet came to our home, sat with us until we accepted our decision, and released Harry from his pain.
Pets RIP arrived exactly when asked to.
Harry was lifted with so much gentleness onto a proper trolley, covered as necessary, but not his face.
The amazing employee talked to him as if he was 'still with us' and she wheeled him to the van and gently placed him inside. My husband managed to help her, but I had held him as he passed, stayed a while and had to say goodbye.
He was taken away with so much respect, yet this of course, does not ease our grief, but later on, the reflection of how he was treated is so appreciated.
His ashes arrived back six days later exactly as we requested. He was given to us as if a newborn baby, handled with care and her comments lovingly received.
We are not over the loss or our Border Collie Harry, and it will be a while yet, but he has been returned to us in a very professional organic box, so when we feel the time is right, we can bury him and plant a tree over him with a plaque - just his name.
Thank you for all your care with our very special family member.

We appreciate for you entrusting our firm and for your reassuring kind words. The words you expressed may help other families explore their options for their beloved family member. Thank you for your valued time for doing the review, it is so much appreciated. Beric, Sue and our wonderful staff.

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