17 reviews about Petsrip

28 Aug 2022

In such a difficult, emotional time, this company were just lovely. I can highly recommend them ️

Approximate cost: $400

11 Aug 2022

Everything went smoothly, pickup to ashes returned to the door. Thanks.

Approximate cost: $310

21 Jun 2022

Wonderful care of my beautiful Venice

06 Apr 2022

PetsRIP were very supportive during our sad time. The staff we dealt with showed the deepest compassion and respect,

verified email - 09 Mar 2022

Unfortunately I cannot say the same as all the others, having used Pets RIP once before, and thought would use again.

I had my order lost and no recollection of my order being placed, I have had issues that were made from nothing, i have had the information for the plaques just typed as they wanted, not as I had written and requested, told 2 weeks after submitting information that plaques would be too big, yet wasn't to be the case.

Told frames were already pre cut, which they are not, as well as the framing of certificates just sticky taped to the back of the of the backer board and not between matboard and backer board.

As well as no apology and posted out replacement plaques instead of delivering in person.

It has been 3 months and I'm still dealing with them to get it correct.

I cannot say that I will recommend them after this experience.

The most professional part has been Ian from Ipswich office, and that was the day that he took my boy away.

18 Jan 2022

PetsRIP were absolutely fantastic when we had to say goodbye to our 12 year old boy Hemi .
They were understanding of our needs and patient with our time frame .
We can’t reccomend them highly enough , fantastic
Wonderful people running this buissness so heartfelt

02 Aug 2021

Pets RIP were amazing and exceeded our expectations

verified email - 29 Jun 2021

I have dealt with Petsrip three times now and cannot fault their service. Beric, Sue and staff are very compassionate and supportive when you need it most. They looked after my boy Boofy and I would recommend them to anyone who wants their beloved pets treated with the respect they deserve as they leave us.

Approximate cost: $445

18 Jun 2021

I was really impressed to find in my care pack for Simba a beautiful gold paw print and a nicely packaged tuft of his fur. It is a wonderful memory. The staff were very considerate and caring.

Approximate cost: $375

verified email - 22 May 2021

From the moment I had contact with Pets Rip Toowoomba they were so understanding I was a mess I’d just lost my precious boy and was devastated. Tracey spoke to me and assured me they would look after my boy
Each step of the process was hard for me but so much empathy was shown I honestly could not have asked for anything better for my boy made me feel a lot of comfort in such a hard time

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account