Petsrip

check icon 4.8 (17)

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Reviews for Petsrip (17)

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4.8
17 reviews
5 star icon
16
4 star icon
0
3 star icon
0
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0
1 star icon
1
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.8
hilaryk165
1 review · 400 points
28 Aug 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

In such a difficult, emotional time, this company were just lovely. I can highly recommend them ️

Approximate cost: $400

fraserm473
1 review · 400 points
11 Aug 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Everything went smoothly, pickup to ashes returned to the door. Thanks.

Approximate cost: $310

kathyp921
1 review · 400 points
21 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wonderful care of my beautiful Venice

pamt727
1 review · 400 points
06 Apr 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

PetsRIP were very supportive during our sad time. The staff we dealt with showed the deepest compassion and respect,

verified email - 09 Mar 2022
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Unfortunately I cannot say the same as all the others, having used Pets RIP once before, and thought would use again.

I had my order lost and no recollection of my order being placed, I have had issues that were made from nothing, i have had the information for the plaques just typed as they wanted, not as I had written and requested, told 2 weeks after submitting information that plaques would be too big, yet wasn't to be the case.

Told frames were already pre cut, which they are not, as well as the framing of certificates just sticky taped to the back of the of the backer board and not between matboard and backer board.

As well as no apology and posted out replacement plaques instead of delivering in person.

It has been 3 months and I'm still dealing with them to get it correct.

I cannot say that I will recommend them after this experience.

The most professional part has been Ian from Ipswich office, and that was the day that he took my boy away.

54efd2e7
1 review · 400 points
18 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

PetsRIP were absolutely fantastic when we had to say goodbye to our 12 year old boy Hemi .
They were understanding of our needs and patient with our time frame .
We can’t reccomend them highly enough , fantastic
Wonderful people running this buissness so heartfelt

kirstent388
1 review · 400 points
02 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Pets RIP were amazing and exceeded our expectations

verified email - 29 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have dealt with Petsrip three times now and cannot fault their service. Beric, Sue and staff are very compassionate and supportive when you need it most. They looked after my boy Boofy and I would recommend them to anyone who wants their beloved pets treated with the respect they deserve as they leave us.

Approximate cost: $445

krystalk30
1 review · 400 points
18 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was really impressed to find in my care pack for Simba a beautiful gold paw print and a nicely packaged tuft of his fur. It is a wonderful memory. The staff were very considerate and caring.

Approximate cost: $375

lynnl159
1 review · 600 points
verified email - 22 May 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From the moment I had contact with Pets Rip Toowoomba they were so understanding I was a mess I’d just lost my precious boy and was devastated. Tracey spoke to me and assured me they would look after my boy
Each step of the process was hard for me but so much empathy was shown I honestly could not have asked for anything better for my boy made me feel a lot of comfort in such a hard time

alanag444
1 review · 400 points
21 May 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly Recommend.. Hardest thing you do in your life is lose your pet, these guys do an amazing job with the support they give you and the end product is amazing.. Mia will never be forgotten and I get to keep her forever. Forever Grateful for this service thank you a million

Approximate cost: $600

25 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very caring and understanding. Lovely presentation in our sadness. Forever greatly appreciated.

angelal930
1 review · 400 points
26 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly recommend, very caring and compassionate and respectful. They looked after our Georgie Girl very well.

lisak758
1 review · 400 points
15 Jan 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would highly recommend this company. I have used Pets RIP for both of our Poodles now. Ruby and Mozzie. Both times were managed with great sympathy and compassion. Thank you very much for making a difficult time a lot easier. It was easy to choose you with Mozzie after how you managed Ruby.
Thank You, Lisa K

jenniferg828
1 review · 400 points
19 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

very professional caring service petal was in good hands, appreciated the genuine compassion and understanding in a very sad time. Jennifer Gilboy 29/9/18

normap111
1 review · 400 points
24 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very lovely people, very helpful.
Would recommend.
They looked after my lucy-may very well.
Norma Pillar

sharrone
1 review · 500 points
29 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Such compasionate caring people. Willing to help.
I felt my pet was looked after in the way I would of done myself.
Such a recommended businesses.