Third time I use Platinum Removals and these guys never disappoint. Very organised and professional, from the booking time to final stages of moving. These guys have moved everything very carefully and nothing has been damaged, have always been very reliable and well presented. I would highly recommend their services.
We have since resolved the issues we had with Platinum Removals. They dealt with the issues we faced in an appropriate manner.
Approximate cost: $600
This lis the second time we have used Platinum and have been really pleased. On time, organised movers, no fuss or hassle. Fast movers, no issues, all too easy! Thanks again Marcio!
My wife and I moved from Manly to Glebe this morning and we have nothing but amazing things to say about the staff at Platinum. Matt and Artur were incredibly quick and efficient yet also very careful to make sure that none of our belongings were damaged. I was also taken aback by how sincere and polite they were towards my wife and I. I would recommend them for a move of any type - big or small.
Good guys - arrived on time - took longer than expected but they were working hard at it so can't fault them there. Managed to leave my microwave in the lift and a neighbour took it in so that it wasn't stolen, and we otherwise lost an esky full of wine somewhere along the way. All in all I'd still recommend them given how hard they worked, the care they took and their general expertise with the fridge and protecting the furniture etc.
We recently had a complicated move that involved moving from one area in Sydney to storage for a few days, and then on to another location. Marcelo was brilliant in co-ordinating the entire thing including storage. Matt and his team(s) were fantastic during both moves, everything was completed in great time, and I was absolutely amazed at the Tetris job involved in fitting our lives into the truck! I would definitely recommend Platinum to anyone.
Platinum helped me move from Surry Hills to Paddington in the rain, their service was impeccable and entirely professional from quotation through to completion of the move. I highly recommend these guys.
After booking another company that were already showing signs of not refunding my money when they didn't show up with boxes on the agreed date I knew I had to find another company. Thank goodness I read a great review about Platinum Removals and decided to phone. Arthur was fantastic on such short notice he was able to organise our move within a couple of days. The 2 guys were careful and very polite on the day and I thought I paid a fair price. They promptly picked up our boxes within 48hrs of contact. Thanks guys you deserve to do well with your customer service.
The ratings don't lie - these guys are fantastic. Marcelo was awesome; gave us a quote on pack, move and unpack from Marrickville to Liechardt. Even though we changed or mind twice about the unpack they still got this all done in one busy day without me there. I would highly recommend the pack/unpack service; clothes were neatly in the wardrobe, even my bed was made. The pace these guys move at is incredible; at the same time not one item was damaged and they were extremely careful. After a full 12 hour day with only lunch in the truck between sites they still had this big Brazilian grins on their faces and were genuinely friendly and polite. Happily gave them a case of beer that was well earned - if you book them you will too! Can't recommend them highly enough - thanks Platinum!
After describing the contents of the move I was given an estimate over the phone of 3-4 hours to move my 2br unit to another Sydney suburb about 20min away. The 2 movers were friendly and worked at a reasonable pace, however the removal truck they bought was too small for the job and they had to load, make the trip, unload, make the trip back, load a second load, make the trip again and unload. I was charged for all this travel time despite their truck being too small, and was billed 8.25 hours total.
We have used Platinum twice now after a disastrous experience with an Interstate mover. Platinum are professional, punctual, efficient and respectful of your belongings. All the employees we encountered were very polite and extremely hard working. They are fantastic value for money and take the stress out of moving. Can't recommend them enough!
Got stood up by original removalists, but the platinum removals team too care of everything at the last minute. Romain and Augusto were awesome: fast, careful trustworthy and cheerful. Arrived right on time and did not much around. Will definitely use them again. C and X
Marcio was very helpful when he called to discuss our move, and then Roman and his team on the day were fast, efficient and careful. They were friendly and hardworking, and even got our large couch out of our narrow little hall and doorway without incident. I have had bad experiences with removalists in the past, being slow and damaging furniture, but these guys are excellent, would certainly recommend them.
Fantastic, couldn't recommend them highly enough. Packed and moved us over 2 days, polite, helpful and efficient.
Called me on the day to say that the truck can only come at 2 to 3pm when we agreed in writing for the truck to come between 11 and 2pm. Argued with me until I sent them my email confirmation. The truck came at 1:20pm, used 4 hours to move 2 bedroom from parramatta to city, plus charged one hour extra for bad traffic to go home. I was not informed of this. Due to longer than estimated time this job took, I missed my lift booking time in my new apartment and was fined $100. One of the staff who came is not fit for the job, doesn't have muscle power. They also broke my TV cabinet. No compensation.
ROMAIN and his team (Jacubo & Augusto) were incredible. They were on time, super friendly, incredibly efficient, careful, strong and fast. What more could you want in a removalist? They were even lovely to our little girl! They moved our family's possessions from the Eastern Suburbs to the Inner West in record time. We can't recommend them enough. Thanks guys.
Moved today, and just want to say, these guys were great, as good as it gets. They were ON TIME, 8am sharp. They were friendly, helpful and just there to do the job. Took care of all furniture and boxes really quickly. Very efficient, no stuffing around on phone, just there to do the job, so you can rest assured these guys aren't overcharging for poor service like a lot of removalists. I chose these guys because of all the quality reviews they'd had and they didn't let me down at all. HIGHLY RECOMMENDED. Thx again guys, really good job!
Romain and James came to our little bed sitter in Surry Hills and help us move. Both the bed sitter and the Terrace House we moved to where tiny, so difficult to manoeuvre any thing bigger than shoe box to remove! Both the boys were so courteous, polite, efficient and personable it made the move so easy and stress free - almost a pleasure! At the new terrace house they had to put the queen mattress up over the second floor balcony to get it in and did it in with no qualms before I even knew! They also took apart furniture and reassembled it in a flash! I am from country NSW and felt so at home with their friendliness and professionalism! Thank you boys - job well done! Di Mack
Used Platinum Removals for a move yesterday, could not be happier. Michael, Marty and James were just the best. They were professional, polite and very efficient. They came, did their job and I don't think our neighbors in both properties even knew they were there. Would highly recommend them. The whole process from quote to the end was so professional. Some other removalist we used not long ago were loud, smelly, took the longest breaks ever). But not these Platinum guys. They were so efficient.
Overall they are fairly reliable, and mostly did what they were asked without complaint - fairly flexible. However, for the price ($800+ / double the cost of many) they are not as GREAT as some people say : 1. They banged my trolley carelessly down the stairs, hitting it on each stair - instead of using their own 2. They taped up vintage cupboards that were already locked, damaging the paintwork 3. Even though I even created a clear furniture map for them, they put quite a few things in wrong place: - even put the lounge on balcony BACKWARDS (as unconscious as point 2) - put wardrobes in wrong places, necessitating me fixing by myself later 4. They complained they were hungry near the end of the work - well just ask for a break and stop the clock ! This just put pressure on me. Co-operative but for the price, not too much care.
Marcio and his team of boys did a fantastic job for us today! Anderson and Jean were on time for the move, did everything professionally and with great care. They are kind and friendly and did everything exceptionally well and with a fantastic attitude. We will recommend them to all our friends and be sure to have them again for our next move. Wendy and Samson (Pemulwuy). Thank you for your hard work today Anderson and Jean!
Marcio and his team are exemplary. Incredibly friendly, professional, accommodating and efficient, he and his team help take away much of the stress that inevitably comes with movinglg house. For my work I have had to relocate around NSW every 6 months and over the past 5 years I have relied exclusively on Platinum Removals because I know I can depend on their excellent service and that they will take the best care of my furniture. Highly recommend.
I recently moved into a new pad, which involved picking up my stored furniture from Botany, and also in North Bondi, to then move into Bronte. Romain from Platinum Removals was really wonderful, being a single female I can't thankyou enough for your sevices. You made moving a pleasure, and even helped put my bed together! Thanks a million Romain, I'll be referring and using you in the future!
Have to say we had the team from Platinum help us with our move about a month ago and it was the best moving experience of my life. We had Marcelo and Simon and they were both extremely friendly, relaxed and professional. Nothing was damaged, everything treated very carefully and although there were some challenging logistics in getting up to our new apartment, they were swift. Really great experience.
Marcio and his team of workers were the consummate professionals. Marcio managed to find me a truck and a crew for a Sunday job at late notice an a fair price. The boys were Courteous, strong, proficient and extremely hardworking - making every effort to help my heavily pregnant wife and I make a seamless transition between awkward terrace houses. Highly recommend.
I chose Platinum Removals based on reviews from this and other sites - and I'm glad I did. Evandro and Simon were so professional and efficient - they made my move look easy! They arrived on time, worked without a break, and left everything neat afterwards. Their efficiency kept the costs to a minimum, and their prices are very reasonable to begin with. Marcio and his team are very honest, hard working and professional. I would definitely recommend Platinum Removals to anyone moving house in Sydney - you won't be disappointed believe me!
I found these guys to be completely honest they were great. Friendly, happy dudes, they did an excellent job of reducing the stress of my move, and handled my exceptionally awkward aquarium with ease and tenderness. I'd recommend these guys to anyone who wants a professional job done, and with a smile! And I have no connection whatsoever to the company and no reason for posting this other than appreciation of a job well done by the dudes involved.
We chose Platinum Removals based on others reviews on this site. We were so impressed by Diogo and Matthew's professionalism and such care when moving our furniture from our third floor 2 bedroom unit to our new house. They were so eager to do a great job throughout the afternoon, even running up the stairs each time they went to bring down more stuff. We were really happy by the way they handled our furnitures like their own and took such care manoeuvring around doorways and stairs. Highly recommended and will definitely use again.
Platinum removals were absolutely fantastic. punctual, polite and extremely hard working. I will definitely recommend these guys to my mates. Thank you Roman and Cesar.
Platinum removals did a fantastic job. Arrived on time, communicated well and very professional. Would highly recommend!