Good enough Service for a cut and style and hair treatment, staff were helpful is advising me of what I needed and pricing was Okay

I bought a voucher from Razouk for the hair chemical straightening. On the day of my appointment (April 2014) The person who was looking after me, said it will not be suitable for my hair because my hair was damaged and it would not handle the chemical straightening. I questioned this and staff tried to talk me into having a Keratin treatment instead, costing an extra $100. I was not happy and quite disappointed - I thought they just want to make extra money once they've got you there for the appointment. I have had Keratin before and because my hair is naturally very curly I knew it would not last more than 6 weeks, whereas the chemical straightening lasts 5- 6 months on my hair ( I chemically straighten my hair every 6 months - done it for years). Eventually Razouk wet my hair and did a 'hair strength test' and finally said the chemical straightening would work but staff recommended hair botox instead, saying it was the same as chemical straightening but not as harsh on my hair and my hair would just not be as flat initially, as the chemical straightening but otherwise the same, guaranteeing it would last at least 4-6 month. I didn't mind it not being as flat - just wanted it straight. Staff sounded VERY knowledgeable when staff explained the processes etc and I truly believed all staff was telling me. Actually I was MOST impressed and thought staff was the best hairdresser I had ever been to as staff explained all the processes so well etc and seemed eager to please and helpful. I even recommended staff to friends. I decided to give staff a go and paid extra $100 above the voucher for the revolutionary Hair Botox, which staff said had only been in Australia since September 2013 and would give me the same effect as the chemical straightening but with the added benefit of not damaging my hair. Well the long and short of it was that the "treatment' staff did on my hair was no more than a glorified Keratin treatment, which lasted 5 weeks on my hair! Granted my hair felt beautiful and soft afterwards and in a very good condition (just like what Keratin does to me hair) but within 5 weeks, it was back to what it was before I went to see them!!!! I emailed staff and told what had happened and how disappointed I was and asked what staff had to say about it not lasting the 4-6 months as staff had guaranteed. As yet, I still have had NO RESPONSE from staff (5 weeks later). I have since phoned and spoken to numerous well known hairdressers in the city and surrounds and No-one has heard of Hair Botox being anything more than a Keratin-like treatment and certainly NOT suitable for my curly hair. Very disappointing too that someone who appears so nice, knowledgeable and helpful. My advise is to check all claims they make about their treatments with other reputable hairdressers first before parting with your money.

Just a brief and sincere acknowledgement to Razouk Hair Collection on the fabulous and satisfying of balayge colour finish! It is not the only visit that I leave the salon happy and content. Minor yet valuable attributes make this place my trusted hair dresser. Technicality, honest advise, effective treatment and end result. I will definitely be recommending this place to everyone that appreciates quality work. (I will be uploading a photo of my recent hair colour on the Razouk Hair collection Fb page). Check it out.

I have to blow dry my hair every week. Before knowing Iyhab, I was changing from one hairdresser to another, because no one was able to give me a good satisfying look and result. Since I knew Iyhab, I don't mind the travelling time I take to get to his salon. At the end of the day I trust that he WILL NEVER let me down. My colleagues at work always admire my style, the colour, the haircut. Not one time that I wasn't happy. I recommend Iyhab and the team to everyone. Thank you Iyhab for the latest haircut. Again it got everyone's attention.

I travel from Hurstville just to get my hair done ... I have had extensions over 5 yrs and been to heaps of places..ever since I found this place it is worth the drive.Prices are affordable and the quality of the hair lasted me 1 yr alrdy...I highly recommend this place

had hair Botox treatment on my hair 3 days ago at razouk hair , great costumer service ,friendly team and my hair look and feel great I will defiantly be back

Today I made an impulsive decision to cut lots of long hair off! And I was in wonderful hands with iyhab, (and the team) from razouk hair collection Parramatta. The cut that he did drew compliments from everyone in my office who saw it and the whole team were super friendly. The wash, style cut, dry was all affordable at only $75. When I left, they gave me two shampoo and conditioner samples . Brilliant hair. I'll be recommending to my friends and family and making return visit, for sure.

A colleague of mine recommended this salon and I was reluctant even though her hair looks amazing. My hair is extremely thick and it's difficult to get a good short bob. Well what I got was beyond good. My hair looks sensational and so easy to manage. Could not be happier with my cut and the service I received from the owner. Will be recommending this salon to all my family and friends. Thank you for making me feel and look beautiful!

I don't recommend this salon for any hair treatment they will make u down with ur and trying to use thier expensiv stuff . Finally u ended paying more. I brought Groupon deal for hair straightening they've put surcharge saying that my hair is too tick . And wasn't mentioned in thier deal . And finished my service in an our and I don't even feel my hair is straight.

Razouk hair collection is amazing I walked out of the salon feeling like million dollar I love my hair everyone stops me and ask about my hair I'm so happy I would recommend them with my eyes closed