6 reviews about Richmond Cyclery

verified email - 02 May 2011

Went here at the weekend to purchase my first proper road bike.

They were incredibly helpful and walked me through everything to make sure that I got the perfect bike and fit. I ended up getting the cheapest road bike in the shop but its perfect.

They took as much time as I needed and were helpful with advice. They also didnt try to sell me lots of unnecessary accessories.

Will certainly be back!

Approximate cost: $700

verified email - 25 Mar 2010

Looked long and hard for people who understand my new found passion.
Sure there were cheaper around but these guys really know there stuff.
Friendly , and happy to listen, i'll be back.

Approximate cost: $600

verified email - 07 Jan 2010

I went to this bike shop and they damaged my bike! a big old scratch in the carbon fibre frame on a $4500 brand new. Yes, they showed me the damage but never apologised or offered to repair it. In the end they got it fixed but charged me for the repairs and the wheel hire!!! Sucked in!! The entire time I dealt with them, they were aggressive and rude. Never apologetic or sorry. I would NEVER go to this bike shop again and now take my business up the road to a more reputable business.

Approximate cost: $185

verified email - 18 Dec 2008

TMAC 24 Feb 2010

Rating was actually made for a different bike store in Fitzroy, but somehow the business name and address has changed since my initial rating - Cannot seem to delete my review.

verified email - 13 Oct 2008

I've been in a few times now with a bike I didn't purchase from their shop to obtain minor upgrades and other various bits and pieces I have needed for my bike. The guys are very honest and friendly - and they are happy to give lots of advice no matter how small the purchase is. Pricing is as expected. Will definitely always be returning to this shop from now on.

verified email - 17 Jul 2007

I thought I needed a new wheel because it looked buckled beyond belief, the guy chatted to me about it and told me he may be able to fix it (for much cheaper)

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