Ringwood East Vetcare

4.6
based on 40 reviews

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40 reviews about Ringwood East Vetcare

verified email - 13 Dec 2012

Over a period of years they minded my dog. I found them to be VERY caring and very good at what they do. After he had to be put down, they even sent me a card expressing their regret for my loss. I have found them helpful when I was looking to provide a home for another dog.

verified email - 25 Nov 2012

Ivor and his team at Ringwood East Vetcare are wonderful, I wish I could receive the same level of service at my doctor's surgery.

When Rosie my dog is unwell and distressed so am I, and clearly the team at Ringwood East Vetcare understand that. My pet is handled gently, the same way I treat her myself. Roise is examined in my presence and everything is explained to me carefully. The treatment options are also explained to me and afterwards the results and follow-up are reviewed together so I have an understanding of everything from when we arrived to when we leave and beyond.

We don't necessarily have to attend in person when I call in relation to an existing condition, but if asked I will make the 45 minute journey without hesitation.

My unconditional recommendation to all pet owners.

joey22 25 Nov 2012

That sounds really good when your pet is involved.

verified email - 11 Aug 2012

The staff here are usually wonderful. They take a genuine interest in our dog and always remember his name if they see him going by their door on a walk.

Mostly, their consultations are thorough, kind and caring to animal and human. They've been great when we've had emergencies and are excellent about giving phone advice when needed. I've had one instance of a rude and condescending vet here, and I will avoid that in the future by making sure to book in to see Ivan, who is wonderful.

It's just wonderful to be able to call them up and talk to your dog's regular vet, and get some advice when I have one of those "my dog ate this, what do I do?" emergencies.

One thing I will say is that if you need to buy wound dressings for a dog, go to a horse supply store like Horseland rather than using the vet supplies. They are a quarter of the price and I do not exaggerate.

verified email - 26 Jul 2012

Ivor, Christine and the team were absolutely wonderful in looking after both our kitten and us. Sadly, our kitten had a rare but rapid terminal illness. The lengths to which they went to treat him, get the correct diagnosis then ease his suffering, affording him dignity, were absolutely incredible. We felt they were fully in control and that we were fully informed. The sensitivity shown for our grieving in the shock of it all was very much valued. Anyone within cooee of Ringwood East who needs professional, compassionate vet care should be visiting here.

verified email - 16 Jun 2012

This is our local vet and feel very lucky to have such a great group of people taking care of our pets. From major surgery on our Beagle, to the usual injections and check ups and other surgeries on our other pets, and also the very sad times we have lost previous pets due to old age, the team at Ringwood East Vetcare has always been very caring and compassionate, everything is explained in detail and written info is supplied if necessary. It is lovely to know our pets are in such good hands.

verified email - 23 Feb 2012

We tried this Vet when out of area recently and requiring annual check-up and vaccination for our dog. We loved how thoroughly our dog was checked over by one of the female vets. Rarely have vet checks ever been this professional. It was lovely that she took the time to fully explain various components regarding our pet's diet and behaviour, and not make us feel rushed. Her advice was sound and presented in a friendly, compassionate manner. It was a lovely visit to the Vet, and the only thing I regret is how far away we live from this business, as returning is not a viable option for animal emergencies. I highly recommend Ringwood East Vetcare to anyone lucky enough to live nearby these wonderful carers.

17 Aug 2011

The staff are always caring and very professional. Over the years they have cared for our many animals: everything from annual check ups to various operations and sadly the deathe of two of our cats and one dog. They were very caring and compassionate at those difficult times.The services are reasonably priced, they are not trying to sell you extra products or services unnecessarily. There are great ancilliary services such as do it yourself hydro bath for our dog plus dog grooming and a cattery. Ivor and the team are terrific, I wouldn't hesitate recommending them to anyone.

Approximate cost: $varies we have three pets.

verified email - 06 Aug 2011

Ivor and the team at Ringwood East Vetcare are really great. I have taken my various cats to numerous vets over the years and I place these helpful, professional and caring people among the very best. I recommend them very highly.

verified email - 30 Jul 2011

We have been very happy with all staff and services provided. Highly recommend to anyone who values good service.

16 Jul 2011

Ringwood East vet are amazing! I have never been so happy with any kind of service in my life. The Clinic is clean and inviting and the staff are welcoming, friendly, highly knowledgeable and clearly love what they do. You are definitely treated like a valued client. Whist being at a vet with your animal isn't always the most pleasant of experiences the staff always make you (especially your pet) feel welcome and comfortable. My dog Scott loved going there and each time we went in he was treated like a king with lots of pats and liver treats. On days where I would walk him to the shops and we didn't even need to go into the vet he would still stand at the door wanting to go inside just to visit! On occasion I would give in to his beautiful big eyes and just go in with him so he can have a drink or I would buy him a treat for later.
Sadly my beloved Scotty passed away not too long ago, and the staff were very caring and supportive, myself and my family we were treated with compassion and understanding. I even received a beautiful sympathy card and poem in the mail. I was always very protective and caring of my dog and I trusted East Ringwood vet to take as much care with him as what I would. No matter where in Melbourne I end up or how many pets I end up with I know I will always make East Ringwood Vet “my” vet.
- Alana

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