Thank you to Nick from Ringwood Mazda for making our purchase the most pleasurable and enjoyable experience. Even though it was a used vehicle, we were made to feel special and nothing was an issue or problem. Nick was amazing and the whole team and venue made the experience relaxing with the food and beverage provided whilst waiting.
P.S. Nick, we will let you know when we are selling our black XR8.
We just purchased our new Mazda CX30GT at Ringwood Mazda and were helped every step of the way by a great guy called Jay Wong. He went out of his way to help us choose the right car. Gave us all the information we required and more. He made us feel very relaxed and nothing was too much trouble. He couldn't have done more for us. The outstanding way that the cars are presented is amazing. We picked our new car up yesterday and he gave us a rundown of all the cars capabilities. So much more than we expected. Jay is great. Couldn't have asked for anyone better. We have no hesitation in recommending Ringwood Mazda to anyone wanting to purchase a great car and have an excellent service team.
We had an appointment at 2pm so we arrived at 1.55 and signed in using the QR code. Part of the sign in process was inputting who you were there to see. The person at the door asked us who we were there to see as well. After 40 mins Kate was done with her customer and then took a different customer. I went to see the concierge and asked why we hadn’t been served. He was confused as he didn’t put our name on his sheet. The assistant manager then came over and apologised and said he would get a car in 5 mins for us to test drive. At no point did Kate come and talk to us. After another half hour of waiting we walked out. I’m so disappointed in Ringwood Mazda as I expected better from a company that supposedly values its customers
We bought our Mazda Cx 30 from Ringwood Mazda, we could not be happier with our experience there and our new car . Nick was amazing so helpful, friendly and professional not pushy as we thought might happen entering the Dealership. Would recommend him to anyone wanting to purchase a Mazda.
I was sold a faulty car. When I asked for the transaction to be cancelled, I got a rejection
Just brought our new Mazda CX5 gt, could not be any happier with the car and the professional help and service from the team.
Thanks
D&G
We purchased a car from Ringwood Mazda - the process was completely satisfying and we thank Grant for his patient, pleasant, professional and personable assistance and persistence in helping us understand the features of our new car, giving us time to try out the features and test drive -a happy experience ..zoom zoom!Mala
What can I say from looking at the car to purchasing professional friendly service I felt like a person.All staff were fantastic. Thanks Ash Arora you make buying a car stressless. Customer for life Karen clarke
Very attentive and extremely helpful. customer service and satisfaction is of utmost importance, would recommend Ringwood Mazda for customer care. Very satisfied with product and presentation.
Just bought a car from Ringwood Mazda. i dealt with Grant and he was lovely to deal with. very easy and knowledgeable.
high recommend!
Excellent service from Grant and Steven Ephraims. Could not have asked for more info and courtesy from him. Would highly recommend Ringwood Mazda and Grant to anyone.
I purchased a new Mazda 3. The salesman, Phi was professional, courteous, and respectful at all times, even under the pressure of some tough negotiating. I also checked out a competitor but Ringwood Mazda were more prepared to meet my price. Thanks Phi for the stress free experience. Di.
My husband and I purchased a new Mazda 6 today. Salesman Grant gave superior service. We would definitely recommend Ringwood Mazda.
My husband and I recently purchased a brand new cx -9. We dealt with salesperson - Grant. After hours of negotiation, they wouldn't budge on price but threw in a lot of accessories so we left, relatively happy! Grant has been in touch with us twice in the last month to keep us updated on the ETA which we think is great.
Just bought a CX5 love love my new car. Phi was amazing the service was A1. Definitely recommend Ringwood Mazda
Bought my new Mazda 3 maxx today......a wonderful salesman named Louis Lo Presti took great care of me, thanks Louis for your patience and excellent service.....If anyone looking for a new car check this lovely man out.
I bought my care there and have been servicing it ever since and i am most happy of their standard and courtesy I would buy a car again cause of the trust of being looked after
Approximate cost: $260.00
Have bought my last two cars from Ringwood Mazda. I love the building, the cafe, and free delicious snacks!
Usually I found the service staff to be fantastic, just the one or two that walk around whispering to each other or having a giggle - which annoys me anywhere I go, not very professional.
I find they are a little pricey, and don't have a great (affordable) range of quality used cars.
I will soon be in the market for my next car, I will check Mazda out, but will also be comparing prices elsewhere.
I haven't been down there for year's I bought my first car from them, they had a second-hand section then (don't know if they still do), I live in Bendigo now but my family live there. I;m in the market for a new car soon I will have to go back. Thanx for your report :)
Have purchased Mazda's from various dealers, however have never actually purchased from this dealer purely on price. In my experience the Ringwood dealership have not been able to compete on price against competitors in the new car field. We have also found it hard to find staff to talk to when we have gone to visit to look at their range. Although not disappointed with the service offered, we have not been overaly impressed either!
Approximate cost: $20000
I was looking for a Used Car in Carcity Ringwood and I just happened to drop in here on the way home. My initial observations were how helpful and friendly the salespeople were to me, namely David. About a week later the manager rang me with the exact car I had been looking for. After 4 months the service shop just fixed a couple of minor issues I had with my car after it had run out of warranty. Amazing to deal with and now I can see why they are the Number 1 dealer in Australia.
Bought a new car from them. Fantastic experience, no hard sell, ready to deal and gave me an excellent price. Can't recommend enough. Speak to Shane and he'll look after you.
Very impressed with the professional setup in the service centre. Courtesy car drivers are outstandingly courteous and accommodating. Both times the car has been swiftly serviced and we have incurred minimal inconvenience.
Approximate cost: $varies
Got the car I wanted, at a price slightly higher than anticipated. Dealer not completely upfront about the car. Lack of communication between dealers.