River City Doors logo

River City Doors

Business details

Opening hours

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Sunday:

Open 24 hours

Public Holidays:

Open 24 hours

Service awards

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Portfolio

Reviews for River City Doors (202)

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4.9
202 reviews
5 star icon
188
4 star icon
14
3 star icon
0
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.9
Donna S.
1 review · 600 points
verified email - 10 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Highly recommend this amazing, reliable business.

I Highly Recommend this company. Rang River City Doors on 29th October 2024 with an emergency for our garage door. The lovely lady I spoke to on the other end said she would check with the service people and ring me right back. She returned my call within 15 minute to advise me that they would have someone there around 4.00pm on the same day and that the guy would ring me before he arrived, which Zac did. Considering I rang at 11.00am I was extremely happy. This is the second time in 3 years that I have rang them with an emergency and they are always ready to help out. The friendly and efficient service that I got from Zac is a testament to this business. Thank you

Dennmis Johanson
1 review · 400 points
09 Apr 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Excellent service

Had door serviced by Roland found him extremely helpful and efficient and at the same time being a real gentleman. Would highly recommend this company.

Sean K.
1 review · 400 points
12 Feb 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Amazing service!

The service is amazing! My heavy garage door misaligned and derailed bending everything out of shape and jammed up. These guys came as quickly as I could have my morning coffee and completely sorted it out in no time. Friendly, professional and proud of what they do clearly so well.
Thank you!
Sean

C B.
1 review · 400 points
25 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you, River City Doors and our installer/technician, Dave. Prompt and courteous service of installation of new motor on the roller door from initial time of contact to installation. Excellent service from Dave.

rayw562
1 review · 400 points
03 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, the technician David was extremely helpful and helped us solve our door issue

don-n942
1 review · 400 points
23 Jun 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Or the day of service a phone call was received thirty minutes prior to arrival which was on time.
Service man Tim encountered a structural problem which required the services of a builder. Tim was not perturbed by having to reload his truck and return the following week.
Tim arrived today and proceeded to carry out the service and when most of the relocation was done he noticed another concern with stability of a fixture which necessitaed an adaption to the building work just done.
He very diligently went about overcoming the problem and although some rework had to be done he went about the job in a very tradesman like manner.
At all times he communicated with me advising what he was doing during this unconventional service and his manner was always very polite an informative.
I was extremely impressed with Tim's knowledge, application and attitude and highly recommend the services of this Company. Five Stars.

susiea525
1 review · 600 points
verified email - 23 Jun 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Emergency phone call to them. Here within an hour. Prompt, efficient and professional. Absolutely amazing service. Didn't think this type of service existed any more. Hats off to them. Brilliant job.

Approximate cost: $780

johnr98
1 review · 400 points
30 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My garage door stop working so I phoned River City Doors. The service provided from first phone contact to dealing with Dave and Tim on sight was excellent. They identified and fixed the problem quickly. Well done, thanks. John

Approximate cost: $1000

brian-r334
1 review · 600 points
verified email - 01 Feb 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dave King is a very personable technician, carried out task quickly and efficiently.

aaronm873
1 review · 400 points
07 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, came out and fixed our door at 7:30PM on a Friday night, very friendly and Tim really took the time to get the job done to perfection, highly recommended! Thanks River City Doors!

davids535
1 review · 400 points
26 Aug 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dave came right on time and quickly assessed the problem being an unfixable 16 year old Boss Door Opener. He quoted a reasonable price for a Merlin Door Opener and installed it immediately finishing within 35 minutes. He took all the rubbish away including the old Opener and Rail. Very pleased with whole experience.

thereses740
1 review · 600 points
verified email - 09 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Tim came and attended to my garage door promptly and professionally. He didn’t finish until satisfied that the door was in excellent working order. I highly recommend.

e2a9ae1c
1 review · 400 points
13 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dave was excellent resolving the problem. Friendly and knowledgeable and Staffy friendly. Highly recommended.

anthonye2
1 review · 400 points
verified email - 10 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic service.
I needed an emergency repair on a Friday afternoon.
Tim called to update me on his schedule and then when he was on his way.
Arrived right on time and fixed the problem quickly.
I highly recommend this company.

russelln947
1 review · 400 points
09 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just a big thank you to Dave from River City Doors. He was so courteous and respectful and of course professional in his dealings with me.
His advice was honest and my problems were fixed with a minimal impact on my wallet, which is so important in these times.
I can’t recommend Dave highly enough!!!!
Thanks mate from a very happy customer.
Regards Russell…

micke628
1 review · 600 points
verified email - 30 Apr 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent prompt service by David and Andrew Dee

blairm495
1 review · 400 points
12 Apr 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Used Sunshine Coast River City Doors and there installer David was excellent. Did a great job installing new opener and servicing our existing doors. great knowledge and very efficient . Very happy to use them again. Blair

johnr935
1 review · 600 points
verified email - 16 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We recently were in need of a repair to a faulty garage door unit. Found River City Doors online and they seemed to be the only one on the Coast that appeared to have as a much of a focus on repairs as new garage doors. So glad we contacted them. Andrew came out and while he could not repair the unit due to its age, was able to replace it with a better unit at a good price. Friendly, great service, would happily recommend to anyone in need of garage door services. Thanks Andrew!!

anne-h670
1 review · 600 points
verified email - 15 Sep 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Live on Sunshine Coast. Andrew came out today, having only contacted him yesterday. I needed the garage door to roll back further to accomodate the height of a new car. Fixed! And door serviced at no extra cost. Price was excellent as was the service. Will be recommending you to all my friends

petera651
1 review · 400 points
09 Sep 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So glad i chose River City Doors. Very Efficient, punctual and friendly. Great knowledge and efficiency. Very happy and will always use then in the future and recommend to others.

elisee879
1 review · 600 points
verified email - 08 Sep 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After accidentally damaging our garage door in the evening, we were frantically trying to find a provider to address the issue. From the minute we contacted River City Doors we experienced such a high level of professionalism. Mel quickly organised Chris to call us. Chris promptly called and informed us he would be at our place within the hour (which he was). Chris was friendly, courteous and worked so efficiently to fix our garage door in under an hour. We could not recommend River City Doors highly enough.

markc158
1 review · 400 points
21 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Needed a new garage door motor. Found River City Doors by google search and read reviews. Called and found Mel great to talk to, and appt booked. Andrew messaged just before arrival, and was on time, friendly and courteous He reviewed the unit, gave me options to choose from, replaced the unit on the spot, and cleaned up afterwards. Would not hesitate to recommended. Thanks Andrew :)

dasrubd
1 review · 400 points
09 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Andrew provided prompt service, a courtesy call before arrival, went above and beyond, very professional, Thank you

10 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had the most pleasant experience with Mel on the phone & she had a technician out with in an hour to get my car out of my garage as my spring had broken, which she helped me identify by asking all the right, simple easy question, also gave me a price that they stuck too much cheaper then quoted elsewhere. The technician was very pleasant Josh, knew his stuff inside & out, was thorough and I couldn't be happier. Service, price, customer service all OUTSTANDING! Good on you River City Doors. You have restored my faith, I will always be using you from now on & keep up the good work & standard of workers. Thank you

Approximate cost: $385

traceyb217
1 review · 600 points
verified email - 27 Feb 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Sam, you are the best! Thanks so much for fixing our gate. Professional, helpful and very skilled. Thanks also to Mel. Your customer service is superb!

joannen649
1 review · 400 points
23 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Outstanding service and response. It was Saturday just before Xmas day no response from any other organisation as they had closed. These guys called every hour to let us know how they were travelling and arrived at 4:30pm. Sam new his business, was quick and thorough. Our unit complex was secure! They will have our business from now on. Than you so much Sam and the team, I highly recommend.

Approximate cost: $2200

dulcied
1 review · 400 points
27 Sep 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Andrew arrived on time and seen the problem we had on our garage door and explained what he can do and had it done. Thanks Andrew for the fantastic job done on my garage.

14 Sep 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Prompt, friendly and kept me updated on the day of appointment so there was no unnecessary waiting by either of us. 5 star service with a smile.

20 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My Garage Door spring broke I rang Brisbane city Doors and Andrew arrived promptly and was very efficient, organized and a nice person. The job was don't with a minimum of fuss. Thanks Andrew and River City Doors.

clairei474
1 review · 400 points
09 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was referred by Northside Doors to River City Doors for my Roller Auto Garage door that has stop working and found out Spring has been broken and I spoke with Andrew, he was very helpful and come the next morning to service and change the parts that is broken, Thanks Andrew, Very happy ! your effort is very much appreciated, Keep up your good work. I highly recommend Andrew for his Prompt service. God Bless!
Claire