After accidentally damaging our garage door in the evening, we were frantically trying to find a provider to address the issue. From the minute we contacted River City Doors we experienced such a high level of professionalism. Mel quickly organised Chris to call us. Chris promptly called and informed us he would be at our place within the hour (which he was). Chris was friendly, courteous and worked so efficiently to fix our garage door in under an hour. We could not recommend River City Doors highly enough.
Needed a new garage door motor. Found River City Doors by google search and read reviews. Called and found Mel great to talk to, and appt booked. Andrew messaged just before arrival, and was on time, friendly and courteous He reviewed the unit, gave me options to choose from, replaced the unit on the spot, and cleaned up afterwards. Would not hesitate to recommended. Thanks Andrew :)
Andrew provided prompt service, a courtesy call before arrival, went above and beyond, very professional, Thank you
I had the most pleasant experience with Mel on the phone & she had a technician out with in an hour to get my car out of my garage as my spring had broken, which she helped me identify by asking all the right, simple easy question, also gave me a price that they stuck too much cheaper then quoted elsewhere. The technician was very pleasant Josh, knew his stuff inside & out, was thorough and I couldn't be happier. Service, price, customer service all OUTSTANDING! Good on you River City Doors. You have restored my faith, I will always be using you from now on & keep up the good work & standard of workers. Thank you
Approximate cost: $385
Sam, you are the best! Thanks so much for fixing our gate. Professional, helpful and very skilled. Thanks also to Mel. Your customer service is superb!
Outstanding service and response. It was Saturday just before Xmas day no response from any other organisation as they had closed. These guys called every hour to let us know how they were travelling and arrived at 4:30pm. Sam new his business, was quick and thorough. Our unit complex was secure! They will have our business from now on. Than you so much Sam and the team, I highly recommend.
Approximate cost: $2200
Andrew arrived on time and seen the problem we had on our garage door and explained what he can do and had it done. Thanks Andrew for the fantastic job done on my garage.
Prompt, friendly and kept me updated on the day of appointment so there was no unnecessary waiting by either of us. 5 star service with a smile.
My Garage Door spring broke I rang Brisbane city Doors and Andrew arrived promptly and was very efficient, organized and a nice person. The job was don't with a minimum of fuss. Thanks Andrew and River City Doors.
I was referred by Northside Doors to River City Doors for my Roller Auto Garage door that has stop working and found out Spring has been broken and I spoke with Andrew, he was very helpful and come the next morning to service and change the parts that is broken, Thanks Andrew, Very happy ! your effort is very much appreciated, Keep up your good work. I highly recommend Andrew for his Prompt service. God Bless!
Claire
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