Robert Nelson Funerals Pty Ltd

5.0
based on 38 reviews

Customer Approved
“We make customer
service a priority”

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38 reviews about Robert Nelson Funerals Pty Ltd

06 Sep 2022

What can I say Robert and his team have been outstanding. With the sudden passing of our father, Robert & his team were able to take a weight of our shoulders at such a traumatic time & make the process smooth by providing support & making the wishes of my now late father a possibility. Genuine care from this team was provided & communication was brilliant. Thank you Robert Nelson your all angels.

31 Mar 2024

Funeral service

When our Son tragically died, it was obviously an extremely emotional time for us. Now not only dealing with having lost our Son but now having to plan his funeral.
We looked at a number of businesses online then came across Robert Nelson Funerals. We are big believers in reviews and there were so many great reviews there as well as a not so good one which came with reasons and not hidden but published. Now if someone is willing to leave feedback in such a traumatic and emotional time we value that greatly.
We emailed and within the hour Robert made contact, we asked a few questions regarding bringing our sons dog to the funeral and from then on the service provided was absolutely faultless. We reside in Perth and this whole process of the funeral in Melb was without fault.
We feel the funeral service provided along with the wonderful celebrant Marion was very fitting for our sons farewell.
So if you are looking for a company to handle your funeral arrangements we give this 10/10.

Thanks very much for your professionalism,compassion ,guidance and above all respect throughout the process.

Kevin & Lisa T

Once again, please accept our heartfelt condolences for the loss of your son. We can't imagine the pain and grief you must be experiencing during this incredibly difficult time.

Thank you very much for taking the time to share your experience with Robert Nelson Funerals. Your words are deeply appreciated, and we're humbled to have been able to support you and your family through such a challenging period.

We understand the significance of honest feedback, especially when it comes to sensitive matters like funeral arrangements. We're grateful for the trust you placed in us and for considering our services based on the experiences of others.

It brings us comfort to know that our team, and with the guidance of our celebrant Marion, were able to provide a service that honored your son's memory in a way that felt fitting to you and your family. Your satisfaction and the sense of closure it brings mean the world to us.

In times of loss, professionalism, compassion, guidance, and respect are not just words to usthey're the cornerstones of our service. We are deeply touched that you felt supported by our team every step of the way.

Once again, thank you for allowing us to serve you during this challenging time. If there's anything further we can assist you with or if you need ongoing support, please don't hesitate to reach out to us.

With warm regards and deepest sympathy,
Robert Nelson
Managing Director
Robert Nelson Funerals

20 Mar 2024

Personal and caring

Robert helped make this sad and difficult time for the family very manageable with his personal and caring approach. He and his team were easy to communicate with and took care of all the arrangements. i would recommend Robert without hesitation

check icon I found this business on Word of Mouth

It's truly heartening to hear that our teams compassionate and attentive approach helped ease the burden during such a challenging time. Managing the details of arrangements can be overwhelming. Thank you for sharing your positive experience, and I'm sure many others will find comfort and reassurance in your recommendation of our services.

verified email - 04 Mar 2024

Robert was a very professional man and someone you could rely on especially during our very difficult and sad times. and those who believe. He helps you handle everything with great care. , I recommend his services to the public。 Thank Robert

It's evident that our professionalism and reliability were invaluable sources of support during your family's difficult moments. . Your recommendation of his services underscores the trust and confidence you have in us, and I'm sure others will find solace in your words. Thank you for acknowledging our contributions during your time of need

14 Feb 2024

Professional and caring

At an obviously difficult time, it was gratifying to find a service that took care of all necessary arrangements with compassion and professional competence.
Further they provided guidance for navigating the subsequent and for me unfamiliar bureaucracies.

Thank you very much for your kind words. Providing compassionate and professional service during difficult times is our utmost priority. We understand the challenges that come with navigating unfamiliar "bureaucracies", and we're glad we could offer guidance and support throughout the process. Please know that we are here for you whenever you need us.
Kindly
Robert Nelson

verified email - 19 Nov 2023

Robert was very Professional. His recommendations for venue and celebrant were perfect for our needs. A sad time, but there were no additional and unnecessary stressors in relation to the funeral. I recommend Robert without hesitation.

nk you so much for taking the time to share your feedback about our services during what we understand is a difficult and sensitive time for you and your loved ones. We extend our heartfelt condolences for your loss.

We are truly grateful for your kind words about Robert. It's our commitment to provide a professional and supportive experience, especially during times of grief. We're pleased to hear that Robert's recommendations for the venue and celebrant were in line with your needs, helping to alleviate any additional stressors during the funeral.

Your recommendation means a lot to us, and we want you to know that we are here for you whenever you may need our assistance. If there's anything else we can do to support you or if you have any further feedback, please do not hesitate to reach out.

Wishing you and your family strength and comfort during this challenging time.

Warm regards,
Robert Nelson Funerals

22 Oct 2023

They were amazingly helpful and friendly and did everything for us. The memorial book with our photos in it and people's signatures was a lovely touch.

We're incredibly grateful for your kind words and the time you took to share your thoughts about our services. Your satisfaction and comfort are our top priorities, and we're thrilled to hear that our team was able to provide you with the assistance you needed during such a challenging time.

It warms our hearts to know that the memorial book, with your personal photos and the signatures of friends and family, brought you comfort and served as a meaningful memento. We believe that these personal touches help celebrate the unique life and memories of your loved one.

Should you ever require further assistance or support, please know that we are here for you. Thank you again for choosing us, and for taking a moment to share your positive experience.

verified email - 20 Oct 2023

So professional, managed everything! You picked up the body from hospital and prepared a perfect funeral.

I love the Daisy Box, such a good idea.

The book you gave us with everyone who signed attendance is wonderful. The photos make it special.

Your video of the funeral is superb, such a wonderful memory to retain.

Thank you so much for everything you have done.

If you are looking for a funeral service this is the very best place in Melbourne!

Hi Adam,
Thank you from the bottom of our hearts for your kind words and heartfelt appreciation. We are deeply touched by your thoughtful testimonial.

It was our privilege to assist you during such a challenging time, and we are grateful for the trust you placed in us. We are truly honored to have been a part of commemorating the life of your loved one.

We are thrilled to hear that you found the Daisy Box to be a meaningful and comforting addition. Our goal is to offer unique and thoughtful touches to make the process as personal as possible.

The attendance book and the photos within it were created with great care, as we believe that these mementos are a beautiful way to remember and celebrate a life well-lived.

We're also delighted that you enjoyed the video of the funeral. It's our hope that it provides a lasting memory of the day.

Your kind words are a testament to the hard work and dedication of our team. We take great pride in providing professional and compassionate services to our clients.

Once again, thank you for choosing us and for taking the time to share your positive experience. Your recommendation means the world to us. If you ever need any further assistance or support, please do not hesitate to reach out.

Wishing you peace and comfort during this time of healing.

15 Oct 2023

When going through the most horrific and traumatic time in your life; having to say goodbye to your tiny baby, you don't want to even think about making funeral arrangements, let alone function normally.
If it weren't for Robert Nelson and his wonderful staff, I don't know what I would have done.
Thank you Robert, for helping me celebrate my baby Olive, in the most sensitive, compassionate and beautiful way.

14 Sep 2023

Thank you very much for referring me to the Bharatiya ( which is the original name - for Indian) people for the funeral.
Please give my contact details to all
Thanks
Best regards
KARTIK IYER

Thank you, you have provided much comfort to the Bharatiya at their time great need.

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