Russell Vale Animal Clinic

4.7
based on 19 reviews

Customer Approved
“We make customer
service a priority”

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19 reviews about Russell Vale Animal Clinic

10 Oct 2013

My pets and I are new to Russell Vale Animal Clinic but it didn't take long to see how dedicated and compassionate Liz and Dirk are. Highly recommend these guys, they go above and beyond.

01 Jul 2013

I have been with liz and dirk for over 10 years and 2 dogs
They are very caring and thorough in their treatment of your pets,
They care about each and every pet that comes by the surgery. I wouldn't go to any other vet
They are great with the pet owners too lolol
You won't be dissapointed

verified email - 23 May 2013

don't know # years we've been to Liz & Dirk, but it's many...most caring, informative, professional (& xlnt technology!), passionate about their animal family & responsible pet ownership...wouldn't go anywhere else...

verified email - 07 May 2013

My cat had a yearly check-up and vaccinations. You can see the staff in the clinic are very interested in your pet's wellbeing. The doctor is passionate about animals. My cat received a very detailed check-up, although she is a healthy animal in general, plus she got her teeth checked! I had a few questions regarding my pet and all of them were answered clearly.

verified email - 04 May 2013

Through out the many years we have been with them,We have found them very caring and supportive

verified email - 15 Mar 2013

Have been taking our cat and dog here since they were babies . Both 7 years old now . Have moved house twice since further out of the area , but would never go anywhere else. Now have to travel about 40 mins to get there but changing vets is not a consideration. Liz and Dirk have created a real family atmosphere . I feel like they love our pets as much as we do . Liz is always furthering her studies and is up to date on all the latest treatments and advice . All charges are reasonable. Liz always has great advice on behavioural issues. She was not even fazed when 6 yrs ago my teenage dog cocked his leg and peed on her , very embarrassing . This is the veterinary clinic for you if you want care that looks after your animals and you . The clinic is full of love and kindness . Dr Liz is a great vet with a big heart and has good taste in assistants.

verified email - 02 Mar 2013

The Team @ Russell Vale Animal Clinic a family business who offer compassionate, excellent advise and on going care to our beloved pets Duke, Jedda & Zeike- THANK YOU!

verified email - 02 Mar 2013

Excellent service, caring. They took our very sick cat into their own home for 6 weeks while we moved home.they made house calls when things went wrong.

verified email - 28 Apr 2012

These guys really went out of their way for our lost dog.

She was microchipped, but we had moved and forgotten to change our address and phone numbers. The Vet tracked us down and held her until we could go in and get her.

He offered free advice on a lump he noticed on her, had fed her and she was VERY happy. He wouldn't accept any money for food.

While the vet was very "intense" and we did feel very chastised about not changing her rego, I love that he is so passionate about his work and animals.

This will be our new vet for all our animals.

Thank you for your very positive comment. We are indeed passionate about our pets, and this shows in our "intensity".

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