Unfortunately I recently had to use this service after someone crashed into my car however, the staff here made the repairs of the car as trouble free as possible. They took the car in straightaway to assess it and fixed it to be drivable and then within a week and a half had all the parts ordered in and the car was fixed like new. They also washed and vacuumed the car before it was returned. It was all so hassle free and they did all the negotiating with the insurance company.