Wont go into details as I am currently taking the matter further. I will say I have never had a more disgusting experience as a consumer. I am a very easy going person and all I wanted was the dresses as they had been ordered!
Bought my wedding dress from this business....loved my dress and came to the shop to get my dress altered by the alterations lady they recommended when I bought the dress....things were ok until the alterations lady decided to cut my dress before pinning it!!! Not only was the dress then way too short (and they asked if I would be happy wearing flat shoes ...NO!) it was cut longer at the sides and got shorter and shorter towards the middle till it was above ankle length. I was so upset and the shop assistant was fantastic and said they would replace the dress....I was happy with that until on the Tuesday (after being told someone would call be about it the Friday before!) ringing to speak to the manager and being told this would certainly not happen and she argued with me for 15 mins sayind her shop assistant would never have told me that - only to ring me back a couple of hours later to say they would replace it and it would come the day before my weding!!! still needing alterations and by the same lady!!!! anyway after many angry calls from my mother to the head office the dress came 3 days before the wedding, they had ordered the wrong size (a size smaller but lucky it fit me but had to have the bust let out) but I had the dress for the day - not worth all the stress and hassle and dress didn't look as nice as it should have due to my boobs being sqwashed into a smaller size but on the day I felt great anyway but it was a horrible experience you don't want with your wedding gown!!
Approximate cost: $800
i had the best experience there, they had the best quality all silk and not expensive at all i found all the styles very unique. I wanted extra crystals and cap sleeves on my gown it was all made to what i wanted i loved it and my mum had a beautifull gown , they do have samples on the floor , but they order you a brand new one in.
“Working with Judith was amazing! The dress she created is beautiful and”…
“Heather was friendly and professional from the very first enquiry I sent her in”…
“I was very impressed with Brides of Brighton. Susie's obvious skill and”…
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