Scamps Hair & Beauty

4.7
based on 199 reviews

199 reviews about Scamps Hair & Beauty

verified email - 30 Jan 2023

Great customer service. Highly recommend

09 Sep 2022

I came to the salon not completely sure what i wanted with my hair but bree helped me and we worked out something similar hut even better than the reference picture i brought in.
10/10 recomend

This is such a lovely review. Thank you so much. I will definitely let Bree know because I think it is important to let people know when they get an amazing review. Thanks again Sarah

verified email - 19 Aug 2022

I no longer rate this salon. Both my hairdressers have left, and this morning I was put on hold 3 times by some charmless nerd while trying to make an appointment. On the fourth try, I was told: you'll have to wait, someone else is using the computer. Not what a customer wants to hear from a receptionist. I certainly won't be back.

I am so sorry you had a bad experience. We had a new computerised booking system in salon and it was quite stressful for the first few days for us all. That is no excuse for a rude phone manner though. I have spoken with the team about this so it wont happen again. If you do decide to return to us ask for Bree and she will have a little surprise for yo during your appt. Sarah :-)

verified email - 04 Jan 2022

Lovely haircut, best I've had for a long time - styled by Kate, who knew exactly what she was doing! Polite, friendly staff and impressive range of services. So glad I found this salon.

Approximate cost: $79

Hi Susie, Thanks for taking the time to post such a lovely positive review and I'll make sure Kate knows about it. Watch your letter box (yes it's snail mail) in a couple of weeks, and you'll receive your 'welcome to Scamps' gift voucher to use on your next visit. Enjoy! Cheers Pam and the Scamps team

verified email - 25 Nov 2021

Wonderful Service! i would heartily recommend them.
I came in for some much needed help with a botched cut and walked out feeling fabulous! Thanks to Bree I look and feel like a new woman.
The staff are all friendly and professional and the quality of care excellent. They take utmost care to make their clients safe, welcome and cared for.
Thank You to everyone there who put their clients well-being and health first!

Hi Bernice, it was so lovely to chat with you the other day and we are really pleased that we met your expectations in all things, incl hair, and of course, customer service. Bree was so surprised and thrilled by your very thoughtful gift of the gorgeous flowers from our talented florist in the mall, so thank you so much for the great review and the unexpected gift. We look forward to seeing you again so we can keep that fab new colour looking great. Cheers Pam and the scamps team.

25 Oct 2021

It was my first visit, Kate spent time listening to me, then explained what she thought would be best for me.
I am very happy with the result and will return for ongoing care

HI Margaret, Thanks for the nice review and we look forward to seeing you again soon. The festive season is just around the corner so make sure you book early (8270 2399) to guarantee the stylist you want, on the day that you want and at the time that you want. Cheers Pam and the Scamps team

verified email - 22 Sep 2021

I was looking for a hairdresser , new to the area. After reading reviews, decided on “Scamps” . My experience was as all of the positive reviews say, friendly, punctual and I was pleased with the results.

HI Pauline, I'm really glad you chose us to be your new hairdressers and so pleased you liked what we delivered as per previous reviews that you read. We look forward to seeing you again soon. Cheers Pam and the scamps team

01 Sep 2021

I needed a new hairdresser, and after reading reviews for lots of local salons I decided to contact Scamps…and I am extremely happy with that choice. The staff are friendly and there is a happy vibe. Most importantly though, I was able to explain what I needed and managed to walk out with exactly that! I’m looking forward to my next visit :)

Hi Tanya, It's so lovely to get such quick feedback from new clients. I'll let the team know how happy you were, and by the way, we always like to invite people back, so watch your letter box (yes, sometimes we still use 'snail mail' LOL) for a FREE gift voucher to use on your next visit. Enjoy!
Thanks from Pam and the Scamps team

verified email - 30 Aug 2021

My first time going to scamps, and from the minute I walked in, it was nothing but smiles and giggles. Such an amazing atmosphere, and so friendly. I have mental health issues and today was a bad day for me, but I still wanted to have some mum pamper time. Kate who did my hair was so understanding and kept me talking which helped me with not having a panic attack. I took advantage of their new to scamps package, and I am over the moon with my new hair!

Approximate cost: $99

Hi Kerrie, Thank you for the lovely review and Kate will be so pleased to hear that she not only made you look great, but she also helped you through a bit of a rough day. Sometimes a bit of 'Mum' pamper time is absolutely necessary, so in future try to set some more 'me' time aside and then stick to it. (fingers crossed) Hope to see you again real soon. Cheers Pam and the Scamps team

16 Aug 2021

Bree was my brilliant stylist!
She understood exactly what I wanted.
Bree made me completely at ease and her skills are amazing! She cut, highlighted and blow waved my hair. She blended my grey roots beautifully.
Bree is a lovely young woman and I highly recommend her skills.. Scamps Salon was a warm and friendly place and I am extremely happy with their services and the prices are very reasonable.
I highly recommend this Salon.

Approximate cost: $99

Hi Toni, What a fabulous review and thanks for taking the time to write it and I'll make sure that Bree reads it. She will be rapt that you are so happy. See you again soon, cheers Pam and the Scamps team

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