The fixed pricing philosophy of this firm, is exorbitant.
No matter what is the state of your existing gas installation, the fixed quote probably considers the worst situation.
Their fixed price quotation appears to be based on a gas fitters labour rate of more than $320 per hour.
I would never use them again.
Once again I would like to say a HUGE thank you for your customer service and the friendliness and professional manner of Eli.
He arrived out on site after hours in such a quick time I was truly impressed and he understood that I had three children under 6 years old so he dealt with the problem and was not about to leave it unfinished.
I would recommend your services to any one!
Please pass on our sincere thanks to Eli and I can share with you my five year old boy wants to become a plumber after thinking Eli was so cool
My call was answered immediately and call out organised promptly. The plumber who came out was friendly, professional and completed repairs quickly.EXCELLENT
Great service arrived when they said they would..very fast...found and fixed problem ..very clean ..saved me a lot of worry and stress 10/10
Great service - quick same day response, arrived as promised, courteous and helpful advice, and work site was left clean and tidy. Thanks Chris.
Michael was fantastic, on time, polite and friendly. He did his work with good grace and ease, he knows what he's doing! I felt so comfortable and trusting.
I was extremely happy with the service you provided - it was very prompt and professional, I will certainly recommend your service. Thank you again!
Pros - Polite, on time and very tidy and clean (just as promised in their ads). Though that didn't really matter considering job was not done (see Cons).
Cons - tradesperson came not equipped - said he wasn't sure how to clamp the under mount basins. Then I was told basins are not a good fit - there will be a significant gap and it will look ugly - without actually taking any measurements, just a guesstimate (?) (for the record, job was later done by another plumber and both basins fit just fine).
So, overall a waste of time and money (i. e. callout fee).
Not recommended.
This morning David came to fix a leaky pipe and installed a flow meter at the meter. This young man was so helpful and courteous and a true tradesman, if there is a time in the future that we need a plumber your company will be the first port of call and we would have no hesitation in recommending to friends etc.
Polite, punctual, clean and PlumberAssist did the job right without any complications. If you're looking for some real professional plumbers - look no further - these guys are it.
Approximate cost: $2500
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