Service Experts

The fixed pricing philosophy of this firm, is exorbitant.
No matter what is the state of your existing gas installation, the fixed quote probably considers the worst situation.
Their fixed price quotation appears to be based on a gas fitters labour rate of more than $320 per hour.
I would never use them again.

Once again I would like to say a HUGE thank you for your customer service and the friendliness and professional manner of Eli.
He arrived out on site after hours in such a quick time I was truly impressed and he understood that I had three children under 6 years old so he dealt with the problem and was not about to leave it unfinished.
I would recommend your services to any one!
Please pass on our sincere thanks to Eli and I can share with you my five year old boy wants to become a plumber after thinking Eli was so cool

My call was answered immediately and call out organised promptly. The plumber who came out was friendly, professional and completed repairs quickly.EXCELLENT

Great service arrived when they said they would..very fast...found and fixed problem ..very clean ..saved me a lot of worry and stress 10/10

Great service - quick same day response, arrived as promised, courteous and helpful advice, and work site was left clean and tidy. Thanks Chris.

Michael was fantastic, on time, polite and friendly. He did his work with good grace and ease, he knows what he's doing! I felt so comfortable and trusting.

I was extremely happy with the service you provided - it was very prompt and professional, I will certainly recommend your service. Thank you again!

Pros - Polite, on time and very tidy and clean (just as promised in their ads). Though that didn't really matter considering job was not done (see Cons).
Cons - tradesperson came not equipped - said he wasn't sure how to clamp the under mount basins. Then I was told basins are not a good fit - there will be a significant gap and it will look ugly - without actually taking any measurements, just a guesstimate (?) (for the record, job was later done by another plumber and both basins fit just fine).
So, overall a waste of time and money (i. e. callout fee).
Not recommended.

This morning David came to fix a leaky pipe and installed a flow meter at the meter. This young man was so helpful and courteous and a true tradesman, if there is a time in the future that we need a plumber your company will be the first port of call and we would have no hesitation in recommending to friends etc.

Polite, punctual, clean and PlumberAssist did the job right without any complications. If you're looking for some real professional plumbers - look no further - these guys are it.

Approximate cost: $2500

I first used DARRYL for repair work in my home. His professional approach was the best plumbing service I had used in many years of plumbing requirements So when I needed a plumbers for a renovation I had not hesitation in contacting Plumber Assist. I have just completed the third project of bathroom and kitchen renovations and every aspect of the workmanship, cleanliness by all of the plumbers and their attention to detail leaves me no doubt I will continue to use them and I am more than confident to recommend Plumber Assist.

I have needed to use the services of PlumberAssist, several times in the past 12 months, and I am so impressed with each of the several plumbers who have been to my house. They are always courteous, respectful, friendly and very efficient.

I cannot speak too highly of the quality of the young men "Plumber Assist" have working on their team.

Congratulations to all at Plumber Assist for a great model in running a successful small business.

Very impressed. On a Sunday night our hot water service blew a part and water started spraying everywhere. Darryl was there within 1/2 hour of our call, stopped the water, and organised for someone to come the very next day. Monday morning Chris (plumber) and Craig (gas guy) came and replaced the water generator (ringing ahead to confirm time). When they arrived they removed their shoes, and left our place in a clean condition when they left. They were professional and courteous throughout, explaining and demonstrating their work. I like the fact that they keep a 'job card' for future reference, recording all the work they've done, as well as taking pictures. Chris also pointed out a few extra trouble spots around the apartment, which he fixed at a very reasonable cost (preventing future emergencies). And Darryl rang the next day to follow up. I would highly recommend this company. I note there are differing views on this site about their value for money. Certainly the Sunday night callout seemed expensive to me, but I don't have enough experience to provide a knowledgable opinion. All I know is that Darryl's quick response saved us from serious water damage, so to me it was totally worth it.

Approximate cost: $1095

Just a basic replacement of a leaking connector at the back of the toilet.
Pleasant and friendly plumber. All neat and tidy. I like his boot covers.

Approximate cost: $250

Cleighton came out to replace my powder room mixer tap. He was such a nice guy, so efficient and clear on exactly what he was doing. He did a check up of my home plumbing and explained everything to me. I have recommended PlumberAssist to many friends and will continue to do so.

Connecting water to new refrigerator which required adjusting water pressure pipes. Also checked all other plumbing in house and gave recommendations for updating same.

Approximate cost: $300

Replaced a wall hung toilet with a floor one, retiling with similar tiles, grouting, cleaning.

Work was professionally done, very prompt and reliable.

Not the cheapest in the market, but definitely worth it.

Will recommend.

Approximate cost: $2695

I had used PlumberAssist before and so called again because I know that my problems always get fixed. Mike came to my property and was very courteous and friendly. He explained everything about the job thoroughly so I understood. Im not a plumber, but the quality of the job he did looks impressive. I also received a follow up phone call after the service had been completed. This shows a rare level of professionalism and determination to provide the best service standard possible

Truly qualified plumbers. Seeing the quality of work would make one feel at ease when they leave. Would definitely keep their number in case a neighbor looks for plumbers.

Install Natural Gas fitting for BBQ.
I think the price was too high for what the work entailed.
About 3 hours of work for a plumber + material $1050?!?!?
(Without material, that would be $350/hour!)
Be aware this company has a call-out fee, so they will charge you for just sending someone over to give you a quote.
Work done was OK, so no complaints there, and they also arrived on time as promised.

Approximate cost: $1050.00

Lots of jobs around the house from small, such as changing washers, to large, such as drilling holes in walls to replace pipes. Very good workmanship and good service.
My only suggestion is that if you need a new tap, to buy it yourself as they only carry two types with them and they both seemed fairly expensive.

Approximate cost: $1200

Various plumbing jobs around the house we were building. What fantastic service, quality of work and for once I have seen tradesmen be punctual which is very important to me due to my hectic schedule!

This outfit arrived within 2 hours of my non urgent call. They were efficient and cleaned up after. Competitive rates. And even removed there shoes. They offer a voucher for referrals.

Approximate cost: $170

Provided quite a bit of plumbing services. Fixed showers, taps, hot water service. Installed cooktop and dishwasher. Very professional. Pricing is competitive