18 reviews about Smarter Bathrooms

verified email - 10 May 2022

Not happy with this company’s customer service. Hard in Covid but more than that. Bad communication all the way through. Written apologies from the Chief Customer Officer, Financial Accountant, Design Specifier Team Leader and Site Supervisor. Do yourself a favour and go with another company.

23 Apr 2021

I’d recommend anyone needing a bathroom renovation to use Smarter Bathrooms because bathrooms are complicated; they need almost every trade to be involved and all have to work together at the highest standard for the best outcome.
I was frightened of spending this money but it really was worthwhile.

The contractors were all good but the best thing was that Anthony, the project manager, gave me confidence in the process through his open communication and his clear ability to manage every stage of the process.
The renovation took 3 weeks and it’s not fun having workmen in and out with all the noise and dust you’d expect of a total replacement. However they cleaned up after themselves every afternoon, were pleasant and efficient and made it all as painless as they could.
I now have a shiny new bathroom that I really love and I’m very glad I chose Smarter Bathrooms.

Approximate cost: $35000

27 Sep 2018

My experience with Smarter Bathrooms throughout my kitchen and bathroom renovation has been exceptionally impressive. I went through several quotes before talking to Smarter Bathrooms, and at first meeting their professionalism and attention to detail stands out amongst the rest. From the design concept stage right through to construction, the entire team worked closely and communicated openly and promptly to ensure the project is carried out efficiently. Big credit to construction manager Mirnes and his team, their work is thorough, professional and importantly very clean! They have exceeded expectation and delivered excellent results, and impressively on time.

verified email - 30 Jan 2018

Our 23 year old bathroom needed a full renovation. We had 4 quotes in total and it was very easy to select smarterbathrooms above the others. Alan was our designer and he helped us to create a new plan which worked beautifully for what had been a very awkward and difficult shaped bathroom to renovate. One thing that was very obvious to me was that many of the other bathroom companies who came to quote for us pushed their ideas onto us and did not listen to our needs. Alan had fantastic ideas and was never pushy. He filled us with confidence and was a pleasure to work with.
Frans was our building supervisor and was incredibly meticulous with ensuring that the quality of the workmanship was of the absolute highest standard. Nothing was too much to ask and any issues that arose throughout the renovation were resolved quickly and effortlessly. Frans and Alan were always polite, friendly and fun to deal with and remained professional at all times. The build team were always prompt and professional and tidied up after themselves. We now have a beautiful and well-designed bathroom which we are absolutely thrilled with. I highly recommend smarterbathrooms to anybody who wants an exceptionally high quality bathroom renovation with minimal stress!

verified email - 09 Oct 2016

Smarter redesigned and renovated our kitchen, laundry and bathroom and did an oustanding job...it feels like we've moved into a brand new home.

From our first meeting, then the design phase and right through until completion of the construction work, the standard of customer service and standard of workmanship exceeded our expectations.

verified email - 17 May 2016

It was a pleasure to deal with all the Staff at Smarter Bathrooms and Kitchens. Their attitude and attention to detail made our renovation stress free. Minor issues that have come up in the four years since our renovation have been fixed immediately with absolutely no fuss. I have no hesitation in recommending SB&K!

verified email - 03 Sep 2015

Renovating a bathroom in a big apartment building is no easy process, but Smarter Bathrooms handled all our apartment bathroom renovation issues with ease.

In the early design phase, Vanessa understood our requirements and was able to translate them into the dream bathroom we now have. Once the build had commenced,
she, along with Russell and Aiden, were readily available to discuss any changes and always made it clear that their main aim was for us to be delighted with the finished product.

Unexpected problems were resolved smoothly and creatively, resulting in an even better design than we had initially required. We always felt that our questions were
welcomed and never felt that our input was unwarranted.

All workers on the site were highly skilled and polite and all cleaned up any mess at the end of each day. They were a pleasure to have around and never made us feel that we were in the way.

Our bathroom was completed within the scheduled time frame and is perfect in every way. I would not hesitate to use Smarter Bathrooms again for other projects and recommend them highly if you want a smooth process and a perfect result.

verified email - 18 Jul 2015

It's been a few months now since our bathroom was finished.

Smarter Bathrooms were outstanding during the construction phase. They worked cleanly, & efficiently, and were mindful of all our neighbours (we live in a large apartment building). They alerted us early to potential issues (old building = problems) and came up with a recommended solution. They made everything easy. Once we started using the bathroom, we discovered a small, but very irritating problem. Smarter bathrooms didn't asked whose fault it was, they came and fixed the problem with no discussion or fuss. They just got it done!

I have recommended them to others and would not hesitate to use them again in our upcoming kitchen renovation.

verified email - 16 Jul 2015

Smarter Bathrooms & Kitchens beautifully renovated our powder room, ensuite, toilet and bathroom perfectly. The entire experience was extremely positive and we are thrilled with the wonderful results. We are in the process of designing a kitchen, laundry, outdoor kitchen, dining and living area with them. From the moment I found the company on-line, I was impressed by their presentation, website, useful information, quoting process, friendliness, professionalism, experience, hard work, communication and commitment to doing a job well.

verified email - 12 Jul 2015

The Smarter Bathrooms team did an excellent job with our bathroom and kitchen renovations in our inner city apartment and we’re delighted with the results. The whole project was managed extremely professionally and carefully. They were attentive to our needs and concerns throughout, and ensured each aspect of the work was carried out to a very high standard. The project was managed over just 7 weeks and we would recommend their services to anyone who is considering doing something similar.

andrewc12 13 Jul 2015

Dear wendydd, We are thrilled you loved the result. Apartments are hard to work in and keep everyone happy. I will feed your comments back to the team. Andrew

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