One thing I will give them is they are friendly and easy to deal with, especially the manager [Redacted personal identifier], he was very helpful and really wanted to sort out my issues, however my car went back SEVEN times to be fixed because the quality of the work was horrendous!!! In fact even after SEVEN times it is still [Redacted inflammatory comment] quality!! They also charged my insurance company for parts they didn't even replace. My nightmare has been going on for 10 months and it is still not over!!
Try and avoid at any cost!!
Approximate cost: $5200
A big thank you to Smash masters especially Paul for excellent service, care and attention. I highly recommend for anyone to take their vehicle here and you will be professionally looked after.
Took all the drama out of the experience made it all plain and simple. David has always bent over backwards to provide great customer service no matter what the circumstances
Excellent attention to detail and quick turnaround, where else would go when these guys are the best. Make sure you ask for Paul he will look after you and especially your beloved vehicle.
Would highly recommend to take your car here! They not only go above and beyond to ensure you are personally content but your car comes back even better. Communication is a huge must for me on customer service, and the updates I got where so helpful. Paul & Dave are stars!!
Such personalised service with very friendly staff! Everything was taken care of from start to finish. Their premises was super clean & modern. When i visited i enjoyed my latte whilst the staff organised my brand new courtesy car. So professional!
Good service and quality of work. Paul and Lisa were very helpful. Would recommend to anyone looking for a good panel beater
I am a returning customer and on both occassions i was pleasantly surprised to find that the service i received was professinal accomodating and provided with a smile. I highly recommend Smash Masters Laverton if your looking for quality, affordability and timely service
Good customer relations, excellent service quick turn around and nice clean loan cars, friendly staff, clean environment. Staff was very helpful and courteous.
Very helpful the staff were amazing helping me to sort and organise a payment plan that i can afford. I was unable to pay for repairs to the other vehicle that i damaged in a lump sum payment. David & Lisa were extremely kind and helpful in helping me not to stress so much as i am 7 months pregnant ATM and already extremely stressed with life. Awesome team will def recommend to others
“Highly recommended. High quality job and cheaper than another panel beater.”…
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Hi Danielle please call our office as have tried calling you many many times! We have your badge to fit on your car please call me urgently 03 93691407