SMC Computers

4.9
based on 75 reviews

75 reviews about SMC Computers

verified email - 26 Sep 2014

My PC was stopping for no apparent reason. Took it to SMC where they quickly discovered the problem was the fan. Had it replaced and the PC was at home, up and running again in about an hour. As always, excellent service at a very reasonable price.

SMC Computers 06 Oct 2014

Thank you for your review.

verified email - 29 Aug 2014

We bought a new computer,what we thought we had installed an anti virus,but kept on coming up with a health boost virus kept on wanting for us to purchase! Didn't think this was right since Norton should hv been covering it! Straight away the 'computer boys' told us,it was virus!
they only took 2 days!

So they:
Removing virus
connecting our virus protector successfully
making keypad work again

Approximate cost: $100

SMC Computers 06 Oct 2014

Thank you for your review.

verified email - 20 Jun 2014

So I needed a screw for my laptop --- that's right, one single screw, less than 5mm long.... So I went in to ask if they had some. I took along one of the same size so I could make sure I was getting it right.
There were two blokes working in the shop. Both were very kind and helpful.
Unfortunately I didn't catch the first one's name. He went in back and brought out a couple of screws to check. They were close but not quite a winner.
Then he deferred to the second bloke, Mark, who had just finished with another customer. He had a quick look out the back, then about 30 seconds later came out with a good candidate he'd just 'ripped out of an old clunker' referring to a malfunctioning for-spares laptop he had out the back.
I said, 'sweet!' followed by 'what do I owe you?' and was pleasantly surprised when he joked (You know those screws cost $150 each!)
We had a good laugh after which it was clear that no charge was necessary.... (it was, after all, just one tiny computer-screw).

All in all this experience has been thoroughly refreshing! Have you ever been in an electronics/computer store and felt you had to avoid the workers as much as possible lest they co-opt you into buying something you don't need? A cynical person would say that's the norm in the business world, but the people at SMC computers have restored a small piece of my faith in the goodness of people --- THEY ACTUALLY WANTED TO SOLVE MY PROBLEM. It was great! That was their top priority for the time I was there.
Any further purchasing decisions were left to me, the customer, to make. As it should be!
SMC Computers are now my first port of call for all things computer-related.
And you know what, that screw fit into my laptop perfectly.
Thanks guys!

Approximate cost: $0.00

SMC Computers 20 Jun 2014

Thank you for your review.

Shazzbot1 20 Jun 2014

These guys sound great, thanks for reviewing.

verified email - 05 May 2014

I bought a new computer from them with the new Windows 8.1 programme. They transferred all my old files to my new computer and took the time to explain how Windows 8.1 works.

SMC Computers 05 May 2014

Thank you for your review.

verified email - 10 Dec 2013

Change over faster larger drive for HP laptop.
Needed computer urgently so it was done within a couple of hours

Approximate cost: $200

SMC Computers 05 May 2014

Thank you for your review.

verified email - 16 Aug 2013

I deleted a program from my computer with disastrous results.
I also collected a virus around that time so my computer was not happy. Mark took care of all my problems within 24 hours and we are all happy now.

Approximate cost: $Exceptional

SMC Computers 16 Aug 2013

Thank you for your review.

verified email - 22 Jun 2013

Had issues with a backup system, printer, and missing files from programs and a general query. Service was courteous, very efficient and done it a manner I could understand. Thanks S and M.

Approximate cost: $Generous

SMC Computers 22 Jun 2013

Thank you for your review.

verified email - 09 Jun 2013

Initially had a virus removed from my computer then my hard drive crashed and needed replacing which they did promply. I was also unable to post photos on a fishing forum that i am a active member of and the forum administrator wasn't able to resolve why his server wouldn't now accept what i have previously been able to post. SMC Computers and myself spent around 5 hrs working out what was causing the problem and now all good. Note i was not charged for the time they spent working through the problem. I also bought a combo print/ scan/ copy unit off them which they set up to my computer while i was their. Exemplary service !

SMC Computers 22 Jun 2013

Thank you for your review.

13 May 2013

Computer start up problems caused by contaminated downloads, fixed everything with great service

SMC Computers 05 Jun 2013

Thank you for your review.

verified email - 01 Apr 2013

thanks to the guys there who look after my computers they have been terrific in everything they have done for both of us here at least if i have a problem i know it will be spoken in a language i can understand
thanks guys

SMC Computers 01 Apr 2013

Thank you for your review.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account