We took my sons pet Guinea Pig in... he was seizing and unable to walk or lift his head....the staff were amazing they kept him over night and we thought he was going to die..If you know guinea pigs they don't live long and they die easily...The vet was amazing with our son who was very upset as it was his first pet... Mr Truffles survived and they looked after him all night. Thanks for taking our regular calls and checks with the up most professionalism and kindness. You never made us feel silly or insane to care about a Guinea Pig. My son will be forever grateful... They also looked after us money wise. That we do appreciate because we assume not many people pay for Guinea Pigs to stay overnight in a vet hospital.

Approximate cost: $120

Sadly we had to put our beloved 22 year old cat down recently, she had been ill but within a few hours went from ok to terrible. We headed down here and the staff were amazing. I can't thank them enough for the support and kindness they showed us. The treated our cat with such dignity and made her comfortable.

It's nice knowing they're there 24 hours a day if ever needed.

Approximate cost: $300

We cannot say enough about this place - they saved our cats life! We went there very late one night, they saw us straight away and were quick to find the problem and start to resolve it, took brilliant care of our cat and were in excellent contact with our vet passing on all the details when he had to be transferred to our vet during the daytime. It was a pricey experience, but WELL worth it as they are open when no one else is and that is what we expected to pay for what they do

Approximate cost: $1500

Totally positive from my first interaction via telephone.

Upon arriving I discovered that this facility was completely different to any other veterinary facility I'd ever visited before - the staff were all interactive simultaneously with pet patients and their owners alike.

There was real team work in action and the resident cats really made a positive impact!

Dr Charles earned my total confidence upon meeting and I had absolutely no doubt that he was the most suitable and qualified surgeon to perform the surgery my dog required.

The required procedure was fully explained to me by Dr Charles and great emphasis was given as to necessary post operative care required, hence, a stipulation of the surgery was that all the necessary arrangements were in place prior to surgery which was imperative for the best results.

Immediately after the surgery I was contacted by Dr Charles with an update and I was again very impressed by the high level of personal service extended, along with the degree of monitoring Medor's recovery since his operation.

HIGHLY RECOMMENDED TO ALL (in fact I am currently referring a friend!)

We were referred here when our puppy had hip problems at just 9 months old. She underwent surgery and spent 4 days at the centre. I cannot tell you how impressed I was with the level of care she received and the centre itself. Many thanks to Dr Charles and the rest of the staff for the 5 star treatment received.

Like an emergency room for pets

We came home one day to find that our little Mini-foxy had eaten a whole packet of Claratyne (antihistamine). She was buzzing and her eyeballs were practically popping out of her head! We quickly looked up the closest 24-hour vet and found this place. We got her down there around 10pm and the staff were very friendly and quickly administered charcoal tablets to absorb the drug. Within 30 mins she was back to normal and ready to go home.

Approximate cost: $200

State of the art Emergency and Specialist care

You rarely go to an animal emergency or specialist veterinarian for good reasons, but these guys are just so good. Their professionalism, state of the art technology and fantastic care of the animals under their responsibility is second to none.

Approximate cost: $0