Southwest Pets

Be very, very careful what you buy.
We purchased 2 baby budgies (for hand rearing) and all of the paraphernalia that goes with them, Cage, stand, food heaps of toys..., over $200, the staff even offered to cut the wings of them for us.
The problem was that the two birds became inseparable and very difficult to remove from the cage. The quieter bird belonged to my son.., but they were bought for my daughter.., her bird was the scared-er of the two, so simple solution.., take them BOTH back to the shop and swap them for 1 family budgie.
The staff member then told us we shouldn't of bought 2 for hand rearing in the one cage, (They could of told us this when we purchased them, they were quick to sell them to us) and they would give us $15 each for them towards the new bird. We paid $45 each for these birds aprox. 10 days earlier, and now I was going to have to PAY MORE for another bird. NO WAY. I have spent thousands of dollars in this shop over the years and I politely got the "this is company policy" speech. Well their company policy is rubbish.
Never..., I repeat NEVER will I step foot into this shop again., so all I can say is be VERY careful what you buy.

They are the most expensive pet store in town by far. I would never buy from them without checking around for pricing elsewhere first having once paid $60 for an item that I found for $20 in another store half an hour later - identical brand, identical product.
Every once in a while they have member only events which can be worth attending - make sure you know what items you want in advance and make sure that with the 10-20% member discount you are getting a good deal as you may still find the same item cheaper elsewhere even after the discount has been applied.
I've waited for 20 minutes to be served when I've needed to make a small purchase of $10 on pigs ears, been completely ignored when I needed to buy an airline carrier for my dog, but jumped on by sales assistants within 30 seconds every time I've been standing near to the puppy cages and asked which one I want. If I've asked about the background and breeding of the puppies or kittens my questions have been overlooked so I have decided not to acquire pets from them and chosen instead to rescue.
I bought an airline carrier from them for around $140 based on their recommendations of what was up to airline regulations for a dog up to 10kg. Needless to say the carrier turned out not to be up to airline regs and broke on its first trip over East putting my dog at considerable risk. I bought a replacement directly from the airline for $80 and that's managed three trips so far and remains as good as new.
When I returned the original carrier to Southwest pets for a refund having been sold an item that was falsely described I was told that the item could not be refunded as it had been used and been damaged. I may as well have burnt $140 thanks to their bad advice and shoddy product which ended up being thrown in the bin.
Bad advice - overpriced products. Oh - and check out the dust, dirt and grime on some of the bird cages they have for sale in the back room and the products stored on the higher shelves - some of the stock is absolutely filthy dirty - and they will sell it to you like that!
There are far superior places to shop for pet products in town.

its a pleasure to shop through this business
if my friends have pets it doesnt matter where you live because you can get everything you need online

when i was buying a aquarium and fish for my kids i wasn't sure what i was looking for but with their help i was able to pick out the right one for me. they also gave all the information to help maintain the fish tank and look after the fish.

very easy to find big building staff are very helpfull i recently brought a fish tank for my two year old son and they were so helpful with what i needed to get started.

Approximate cost: $150.00

Fish and plants are of good quality and if you can get a staff member to serve you they are generally knowledgeable about the area you are looking in. Go in on a Friday or Saturday for the new fish.

Southwest Pets have a big range of pets and pet supplies Catering for almost any pet They are one of the biggest Pet shops in Bunbury and their staff can help you out with you pets and their food and supplies With a friendly staff and great prices I think they are one of the best pet shops I have ever been to