Paul helped us with a very distressing family situation and handled it with genuine compassion and concern for our elderly relative. He was prompt, courteous and professional, the services were completed to a high standard we could not have hoped for given what we were starting with. So very much appreciative of his good work and help.

Paul helped my partner and I with a large contents insurance caused by a burst pipe. claim. He was extremely helpful, friendly and understanding and did everything he could to help us through a difficult time. He clearly has years of expertise in cleaning and is very capable. I would definitely use Paul's services again.

Thanks Paul for a very professional and excellent job. My carpets look amazing and I am very grateful. I have no hesitation in recommending you as many have done so before me.

Chris was friendly, professional & helpful. Good use of technology to confirm bookings, make payment & issue receipts. Carpets came up really well. Great equipment & price. Will use again.

Approximate cost: $89

Provide very professional, very thorough and affordable services. They are very accommodating. after they was done I know strait away that my carpet's was sparkling clean and smells so clean and fresh. I strongly recommend them to anyone and everyone they even clean a old recliner that was heavily soiled and now it looks almost new again.

I engaged the service of Paul's Complete Carpet Care a few months ago now to stretch the carpet throughout the house prior to listing it for sale. Chris, who turned up for the job, was punctual, friendly and very proficient with the job. The end result was very satisfactory and absolutely value for money. I would not hesitate to recommend them to friends and family.

Approximate cost: $240

The whole experience of Paul's business from my first enquiry to dealing with Chris onsite and the final finished result was amazing. I love their communication and easy payment and booking methods. Will definately use them again and wouldn't hesitate to recommend them. Thanks

Approximate cost: $550

The receptionist got my booking time wrong three times via email so I thought it best that I reconfirm the day before. She was very rude about it and didn't offer any apologies. I made mention that this is not great customer service. To my astonishment, on the day of the job and 2 hours prior to the appointment, I received an email from Paul saying that he is cancelling the job without prior warning and refuses to do any jobs in future. He stated that his receptionist who is also his daughter said that I was abusive. It is laughable because all I said was this is not great customer service. Pretty drastic a measure if your customers are met with an incompetent receptionist who can't even take down the correct booking time. Very unprofessional and truly disappointing.

Carpet cleaning, and a good thorough job by Paul with a
great education on how to look after my carpet. Very professional.

Approximate cost: $175

Chris from Paul's Complete Carpet Care took the time to explain each step of the process, he was punctual & even gave me handy tips on what products are best to use & how I can get the most out of the quality clean he provided. I received my carpets cleaned & repaired, couch & rug clean & grout for the entire house. Each job was done with care, passion & patience. With reasonable prices & friendly service I would easily recommend Paul's Complete Carpet Care.