First of all, Richard the trainer here is not an intimidating, muscular hulk, but is fit and healthy looking, which is reassuring to those of us starting off with excess weight and poor fitness levels! Also, as he's in his forties you can be assured that you're training with someone who has many years of experience and knows what he's doing. You can opt for either one-on-one or group training. I trained here about 5 years ago for a few months and am now back training here again, as I didn't like training with the PT's at the gym I go to. I will be staying put here this time! The best thing about training here is that Richard is genuinely interested in helping you achieve your goals and it's not just about trying to get money out of you.