1 review about Stefan Hair Fashions - Chermside

verified email - 04 Oct 2013

I needed my hair styled before a function that afternoon/evening at very short notice. Due to the short notice I wasn't able to go to my regular hair salon and decided to try Stefan (having never been before). I will admit I was a bit wary but came out quite pleasantly surprised. It seemed a bit 'clinical' at first as you had to fill out details on a piece of paper but I do understand they were wanting to find out about any past hair experiences and issues you face with your hair. The lady I had (I think it was Rebecca?) listened closely to what I had in mind and offered appropriate suggestions. She took care, checked in with me throughout the process and was happy to engage in conversation.
There is a clear desire to 'upsell' and/or sell in-store products to the point they even bring products to you and leave them there for you to review. Whilst my stylist did try to sell the products, she didn't push me as I think she picked up I wouldn't be purchasing them. It was a great style that lasted for the remainder of the day and I received many compliments. I was pleasantly surprised and would go back if I couldn't get in to my regular hair dresser. I believe the salon charged appropriately as well.

Approximate cost: $80

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