We got given a voucher for a free newborn portrait session with one free photo when my child was born. The suggestion was to do the photos before two weeks old, but we waited a little longer - I think at 3 weeks. Tania and Karen were very professional, helping to calm our bub (and mum!) and allowing me to breastfeed her without even batting an eye so she would get used to the situation. Photos were taken of bub with and without clothes, and there was no rolling of eyes when the inevitable newborn poosplosion happened, just a very understanding look. Baby was made very comfortable with plush rugs to lay on, a heater and very cute accessories! They also took a few family shots as well, which was really lovely. We went back to view the photos and it was very hard to select just one for our free shot... so we also bought a package of photos which gave us digital images and a few select mounted prints. This studio is definitely not the cheapest around, but the quality is amazing. Service is really lovely, and the fact that the newborn portrait photographers are both mums themselves helps create a comfortable atmosphere.