Did not receive my parcel, so cannot comment on the boots ordered. However, I accidentally used the incorrect postal address. I contacted Styletread, Star Track and Australia Post to rectify the issue 2 weeks ago, but have not received any support. Very disappointed in the lack of support and will think twice before placing another order with Styletread. What is even worse is that they moderated my review by not publishing it. Shame on you Styletread!

Approximate cost: $89

Outstanding products, great prices and great quality shoes... been buying there for few years now and very happy. Their shipping time is fantastic! Buy one day, arrive the next!

Just check because at time you dont get what you see and what you get customer service not helpful especially John

Good range of shoes, fast free delivery.
I ordered a pair of shoe, it arrived a day after, but it was too big, so had to send it back (with free return), and ordered another one (the right size now). Customer service is fast and helpful too.

Approximate cost: $170

Had a really good experience last year so put another order in last week. It arrived quickly enough but I decided to return the boots due to a poor fit, and that's when the headaches started.

First it was the courier not turning up on the nominated day. The customer service rep was helpful enough the first time I called, told me to drop off at my local Aust Post where it would be picked up at no cost to me. When I tried to do this Aust Post charged me and I had no choice but to pay because I thought arranging for another courier would be a dissapointment again.

When I called them again a different rep refused to reimburse me for the postage, quoting something like: the expense wasn't charged to their account so they can't send me any money. When I questioned this she backed down and offered a voucher, which I said wasn't fair because I don't want to buy from them again.

When I asked to be transfered to a manager she refused saying no one in the company can help me. Seemed to me more like no one in the company wanted to help me. I quickly realised I was fighting a loosing battle and gave up. Now I am waiting for the actual refund and god only knows how long that will take.

So a warning to everyone, it may look attractive having a 365 day free returns policy, but the actual process may be a nightmare you do not want to be a part of.

And if you ever have to deal with someone from their Customer Happiness Team, be prepared for someone who has had zero client service training and not interested in your happiness at all. The lack of professionalism and common curtesy was a real turn off.

I was trying a dress on in a clothing store, and loved the shoes they had to try on with clothes so you could see what heels look like with their clothing. I looked on styletread for a similar pair and found just the style and colour I was looking for. Originally priced at $229 I got them for $59! When I received them, they were fantastic - exactly what I was looking for and an absolute bargain. I will definitely be using them again.

Bought school shoes for my daughter. Quality was great. Delivery was free with easy instructions on how to exchange if necessary. First school shoes she hasn't complained about. Price was good, which is probably why I was able to get better quality than usual, hence her content.

Approximate cost: $22.50

I have bought shoes from styletread several times and have been very impressed with the speed of delivery and ease of returns. Prices are better than in store.

Online shoe store. Great website, can look for hours! Free delivery. If you are not happy no hassle returns. Free returns, pick up by courier, so simple & hassle free. Have a great range of shoes, boots, bags & acessories. If you have a question email them & they will respond pronto! As far as online shopping goes Styletread are excellent.

Fantastic shoe online store. I ordered a pair of shoes and they arrived two days later. They looked exactly like the photo & was so impressed with the service. Have a excellent return/exchange policy including free postage.