I booked a perm online a few days ago and was on my way in to the appointment today when they sent me a text to say they are all full today and can’t fit me in anymore??? They claimed to have called me to confirm the day before but I received no email/text/calls from them
. When I pointed this out I they then tried to call me incessantly (9 times) in the next half hour to argue that they did try to call? Well where is your call log? I have mine to prove your rude and inappropriate behavior. Never again.

Went to get a haircut yesterday at the Melbourne central salon.
I was 15 mins early to my appointment, yet I waited an additional 15 minutes until I decided to get up and ask the receptionist if there was much more of a wait. the receptionist was online shopping on her phone and ONLy after I asked she told my hairdresser I was ready who was also standing around on his phone. I asked for the $65 treatment which then I got told It won't be $65 for me because my hair is bra length and not shoulder length. so for me a hair cut and treatment would be $120. Which prior to this, three other people in the salon told me it would be much less. Fast forward, this male hairdresser starts cutting my hair, keep in mind I only asked for a trim. he starts thinning my hair on his own and says it is because my hair is thick and messy. Ofcourse my hair is thick with an indian background and I love having thick hair. I left the salon with half of my hair thickness and majority of my length off. The so called treatment that I payed extra money for? Well my hair is now shoulder length and extremely thin, so not sure how and why I had to pay the extra amount when the hair that has been treated is now all chopped off. would never ever go back again. Maybe it is because I am not asian. extremely rude, terrible service. and they also refused to give me my money back.

Approximate cost: $120

Went to Sui hair today for a clean up/ trim, was 15 mins late, but they were cool about it! Staff was efficient friendly and had a wonderful hair massage! And the price was good value!Will go there again

I went in to get a balyage with honey undertones and I was not disappointed. I was greeted with friendly faces and offered coffee or tea on arrival. I was then asked what I wanted, and was given exceptional advice. When I saw the result it was more than what I wanted. I was in awe. It is a testament to their talent and ability. Moreover, the pricing was reasonable and I will definitely go back. Thank you sui salon!

I decided to write review. Because I really satisfied my hair. I died my hair from Sora designer. And I choose Ash brown and pink. Moreover my hair didn't strain at all. If you want to change hair, i recommend this shop:)

Went for a haircut.
Was not looking for anything out of the ordinary, yet they managed to turn my hair into a different style without prior consultation.
The treatment in general is very good, but the communication from staff is not the most attentive.

Today, for the first time I did highlights. It was an awesome experience . Julie did an expectional job. I personally recommend this salon to everyone. I will visit again.

Popped in to get quite a drastic cut & colour (yep, quarter life crisis) and essentially couldn't be happier with the result! I will definitely be back to have it maintained, stylist has done an excellent job and I have had some really nice comments about it :) thank you Sui!

Approximate cost: $150

had the $35 blow wave which was quite reasonable price wise|

the whole thing only took 20 mins all up, hair was nice and wavy (my hair goes down to my chest) and it stayed wavy for the whole night

the staff seem to speak in their own language the whole time, but at least the guy who looked after me was explaining what he was doing, and was quite nice too

I had my hair cut here once in February 2013; didn't request for a particular hairstylist, and I believe the guy to whom I was allocated was named Kai. Very happy with my cut - I had requested that he thinned my hair out (i have thick, and a lot of hair) but noticing I was heavily pregnant at the time, he advised against that, as some people tend to lose hair after birth. It didn't happen to me (still a thick head of hair), but I appreciated that he was able to give his advice instead of just doing whatever I asked. I would definitely be back.
Oh! Also, they give out a loyalty card, and I think after a few hair services you would be eligible for some sort of discount. not a bad deal.

Approximate cost: $~60