2 reviews about Suncorp Insurance

verified email - 20 Feb 2016

Well I had a little accident on Feb 2nd 2016, A Lady Backed into my Work Vehicle while on a Job for her, She decided she wanted to go through her Insurance!
09/03/16 Suncorp have me booked in for an assessment and I was told my Van would be there all day, I advised the person on the Phone from Suncorp that this was my Work Vehicle and It is my Income! She said they could organise a hire vehicle for me and I could move my things to the hire vehicle for the Day, Now those that know me, know I have a fully packed Van! be like asking a Mobile Mechanic to do the same?
Any way took Van in for Assessment, and told that they need to order a Part! I had taken my Van to a repairer within the next couple of Days and Obtained a Quote for The Lady that Backed into me! and Advised that a Part will have to be Ordered, That was Obtained on the 11/02/16 and send to the Suncorp Client.

After Chasing up what was happening this week, was advised I would be better off calling the Repairer to find out when the Part will get in, I am so Glad that the Damage was not so bad as to put my WORK, SOURCE OF INCOME off the road!!!

I have mentioned this before!

Maybe the Insurance needs to look at what happens if your client is involved in an Accident with a Tradesman who needs their Van/Ute for Income?

verified email - 14 Jan 2016

We were with Suncorp for a long time and never had to make any claims so were happy to just keep paying the premiums and not worrying too much about any price increases. It wasn't until we had to make a claim that we found out how difficult this company was to deal with. Instead of making the claims process easy and hassle free, they made it all really hard. Once our policy had run out we decided to look for another insurer and were surprised at how much cheaper we could get the same cover for!

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account