Sunshine Toyota Sippy Downs Service Centre

5.0
based on 123 reviews

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123 reviews about Sunshine Toyota Sippy Downs Service Centre

verified email - 08 Dec 2023

These people rip off pensioners

Had some work done. Which had a 2 yr warranty. After 1 year the work failed. They then tried to blame it on other parts. Had a second opinion and was told that Clinton was telling lies and that what he was saying was not possible. I am a pensioner with a disability who has nothing and they have ripped me off. I asked for a refund and I was told that a refund would not be happening. Sad how people can take advantage of us good people who put their trust in them.

Approximate cost: $3500

verified email - 26 Jan 2021

Steve was professional, friendly and patient throughout our transaction with Sunshine Toyota. Our dealings with Steve and the team will not only encourage us to recommend our friends but will have us return should we wish to purchase another vehicle. Thanks

verified email - 26 Jan 2021

Great communication and very pleasant to deal with at Sippy Downs. The lady's phone manner was a credit to her.

verified email - 26 Nov 2020

The staff went out of their way to help. Great service, as always.

verified email - 25 Nov 2020

On behalf of myself and my wife, I would like to thank everybody at Sunshine Toyota, who had some part to play to make the delivery of our New Rav 4 such a Happy and Extreme Satisfied experience. Special thanks to Barry Ramm this is the third car he has sold us he treats his customers with great respect and goes out of his way to help. OH WHAT A FEELING GO AND SEE BARRY FOR THE BEST DEAL.

verified email - 06 Nov 2020

I was so grateful for the reception girls going out in torrential rain and bringing my serviced car to the door. They really do give great service at Sunshine Toyota! Thank you, ladies!

verified email - 04 Nov 2020

I drive almost an hour to get to Sunshine Toyota because I know how well you treat my vehicle and myself. I've been to other dealerships and Sunshine Toyota are the best by far. Thank you for the great work.

verified email - 04 Nov 2020

Thanks to Sebastian for accommodating my questions and to Scott for his consideration in regards to the service.

verified email - 03 Nov 2020

Where do I start, this is our second purchase within 12 months at Sunshine Toyota, and the second purchase was based on a promise to Mitchell that I would be back to buy another car, but only better than the last one (do not tell the wife that I said that). I've been involved in sales for over 20 years, and in my time, I've come across lots of sales people (across all industry types) who arrogant, have no attention to a customers needs, albeit there is no genuine compassion for the customer - the only goal is the sale. Whilst I can appreciate the business needs to achieve targets, but Sunshine Toyota (and Mitchell) make us feel like family, and it's genuine. From the moment I entered the store (and apology to Barry) I only had one thing on my mind, and that was to talk to Mitchell. Unfortunately, Barry got brushed (please accept my apology Barry) for a younger sales person. At that point, Ryan O'Connor popped over, introduced himself and explained the process, that is, "we all work together at Sunshine Toyota" (which makes the experience even better). After a brief discussion, we talked about the upcoming purchase, Ryan informed me that Mitch would be out for an hour, but he could assist in the meantime (which helped me cover off any of my concerns) - thank you. Barry "Brushed" Ramm, I know you're the top dog in the kennel, but you've got a new dog at your heels. Ryan, I really enjoyed the discussion, your care, and info on the vehicle (despite the fact you're a Manchester supporter). Back to Mitch, the following Saturday, both myself, and my better half came in to see Mitch about buying the Hilux. once again Mitch went above and beyond the call of duty, he was professional, compassionate, honest and showed commitment to giving us the best possible product. Notwithstanding, he went through all the process (again) in detail. What amazed me, was the fact he promised me a car at end of November (which was not an issue), BUT has gone way above our expectations and is delivering a new car at the end of October (wow!) - I did mention amazed, but that's an understatement in this case. Both Mitchell and Emma have made the process simple and easy. Both are extremely professional, they both show care and commitment to their customers (that includes the wider team). Mitchell has a lot of characteristics that will lead him to being extremely successful in the industry. Continue to fine-tune those skills and you will succeed Mitch. I will continue to encourage family, friends and anyone I interact with, that mentions they need a new car to head down to Sunshine Toyota to see Mitchell and the team. Sunshine Toyota, you have our promise, we will continue to buy cars from the team - Toyota says "Oh what a feeling" Sunshine Toyota says "Oh you'll be amazed!!"

verified email - 03 Nov 2020

Very helpful and courteous staff. Young man that gave me a lift home and picked me up when service finished was a credit to Sunshine Toyota

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