SuperOnlineStore.com.au

check icon 1.7 (6)

Reviews for SuperOnlineStore.com.au (6)

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1.7
6 reviews
5 star icon
0
4 star icon
1
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0
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1
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4
Service Rating
1.8
Quality Rating
1.8
Value Rating
1.8
bensons
1 review · 440 points
04 Jan 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I tried the website. It's unbeatable and many products are very cheap. Maybe they have made their own best to provide the best shopping experience and the best service. Why not try again.

verified email - 25 Jun 2012
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

I don't think the site is too bad, although the quality of products is poor (as with many cheapo sites). I have never had contact with the staff, so communication is fine if everything flows smoothly with your orders.

Yes. we are improving our website and service thank you very much for visiting!

and we running lots of promotion now!

verified email - 24 Jun 2012
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I tried buying some items a couple weeks ago, and havent seen or heard anything. Luckily they weren't worth too much, as it doesn't look like they will ever show up. Terrible customer support and service.

we are following up this case.do apologize for that!

suckyebaytrader
#5 in Balmoral QLD
1 review · 200 points
verified email - 11 Jun 2010
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I ordered a violin I received part of a baby gate!!! 8 months later waiting for correct item to be sent or refund... they have the product back.... liars!!!!

Approximate cost: $100.00

Case has been resolved do apologize for that!

verified email - 11 Feb 2010
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I purchased a $350 item online and received my high pressure water cleaner broken and unable to use at all. That was back in December. It is now February and I am still trying to get a replacement or refund. Customer service is shocking! Very poor English makes communicating via email close to impossible and there is no phone number. I wouldnt recommend them at all. Pay more elsewhere and get the service you expect to get in Australia.

Approximate cost: $167

Aubrey25 12 Aug 2012

This should be a public warning to the consumers. Thanks for sharing your experience.

Spare parts has been sent . The phone number was actually listed at the top of the page.

Do apologize for the issue, and we have a new website now and it is more user friendly.

verified email - 03 Dec 2009
Service Rating
1.0
Quality Rating
2.0
Value Rating
2.0

I ordered a drum kit 2 weeks ago, I still have not received it! You can only contact this company via email which of course they do not respond to. I would not recommend this company to anyone!

Approximate cost: $279

Money has been refunded. The reason for that as there was some issue with paypal so they didnt advise us that payment was received.

Do apologize for that!