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7 reviews about Sydney Appliance Service

22 Mar 2017

Great service. Called the Good Guys Sunday and Sydney Appliance Service was here the following Thursday. They arrived with replacement part for our Samsung fridge even though I had only mentioned it was making a strange noise. Technician then said he would replace fridge seals as they were mouldy, ordered parts and was back to install within a week. Calls were made to confirm appointments and technician called when he was within 20mins. Don't think you can find better service than that.

15 Nov 2016

I would never use this business. Dodgy and don't do the work properly. Have had to have them back 3 times for the same problem

01 Jul 2011

My oven broke down so I filled out the online form (with the correct address details) and they were prompt in calling to arrange an appointment. The technician called on the day and was quite rude to me for not being at the home awaiting him - but he had gone to the wrong address! (not the customer fault considering I had emailed the address clearly). The technician eventually found me and spent all of 10 minutes looking at the oven - he then proceeded to charge me $105 for this (he factored the time he had spent at the wrong address which as the customer is not my fault as I had provided the correct address and was there at the time i said i would be). I was then told a part had to be order which I agreed to - the impression the website gave was that they stocked these parts and that it wouldn't take more than 3 weeks to arrive (I was told 5-10 business days). All in all I was quite disappointed in the communication, service and prices charged (over $300 to fix an oven element).

Approximate cost: $155

21 Jun 2010

my fridge wasn't cooling properly, everything was freezing. had to wait a couple of days for a technician to come out. i had to wait for the part which did take a while but when i spoke to the director of the company he helped me greatly and got the matter fixed quickly- fantastic person!! fridge was fixed and works perfectly - no more problems!

10 May 2010

These guys have just been to my home to fix 2 appliances and I could not fault the service. Phone staff were polite and efficient, turned up promptly and the service man was polite and he cleaned up after himself. Would highly reccomend this company.

Anonymous
22 Mar 2010

My Refrigerator was not cooling called company and the call center was very helpful and booked it in same day fridge was fixed i would recommend this company A++++++

12 Jan 2010

My Samsung fridge broke and Samsung recommended them to me. Their call center was not too good because they don't have a provision for emergencies. I had to wait 2 days before they could look at it. And when they did look at the fridge I had to wait a week for a spare part. It was a bit messy and I was not too happy.

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