Termite Solutions

4.9
based on 35 reviews

Customer Approved
“We make customer
service a priority”

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35 reviews about Termite Solutions

verified email - 21 Dec 2015

Great service, prompt, efficient and friendly. I had the nasty surprise of a termite invasion into one piece of skirting board, which my little dog found! I was panicked. When Mal came to inspect, he was calm and assured me there was no need to stress as it was minor and very fixable. His tech who did the treatment was very thorough, and his workmanship very neat and tidy. I've had several subsequent re-checks and all OK. I expect that'll be the last time I'll ever see termites! Thanks Mal and team.

Termite Solutions 22 Dec 2015

Hi Marilyn, thanks so much for taking the time to write a review for our business. It's been a pleasure working for someone with such a positive outlook on life. See you next year. Mal

verified email - 04 Dec 2015

Mal was a life saver after poor experiences with two other pest companies. He has given up extra time on many occasions and even found a leaking roof tile on one of his inspections! He's enthusiastic, trustworthy and dependable! We would strongly recommend his company and expertise.

Termite Solutions 04 Dec 2015

Thanks Kim. Its been a pleasure working for your lovely family. Hope you fixed the hole!!!

verified email - 03 Dec 2015

THANK YOU Termite Solutions. I recently engaged Mal from Termite Solutions to do a pre-purchase pest inspection for me. The service was prompt, professional and very thorough. Mal forwarded me a comprehensive written report and then talked me through the issues of which there were many. Mal provided me with thermal images of numerous suspect areas and photos showing evidence of active termite activity. Based on the thoroughness of the report I was able to make an informed decision and cancelled the contract. Termite Solutions potentially saved me thousands of dollars in repairs and a lot of heart ache. I would not hesitate in engaging Mal and Termite Solutions again.

Termite Solutions 03 Dec 2015

Thanks Colin. I was sorry to disappoint you, as I know this was a perfect house for you and your young family, but the home had serious termite damage as well as live termites in the front bedroom wall. The vendors were dishonest and tried to cover up the infestation. It's hard to hide termite infestations from my thermal camera. Better luck next time mate.

Anonymous
verified email - 02 Dec 2015

I'm a local real estate agent who called on Termite Solutions for an invasive termite inspection, after an initial rather alarming report on a property I had listed for sale recently. Mal provided fantastic service - he reassured the buyer, was extremely thorough without being alarmist while at the same time working closely with my seller. My only regret is that I didn't call Mal in to carry out the initial inspection. I would have no hesitation in recommending Mal. He's friendly, accommodating and most importantly, professional and reliable.

Termite Solutions 02 Dec 2015

And we didnt need to pull the walls apart...
Thanks for taking the time to write this review. Much appreciated! Mal

23 Nov 2015

I have recently purchased a house and I had poor building inspection report which didn't identify previous termite treatment for previous damage and only mentioned that it has a physical barrier and is under warranty by Termicide. I called Termicide for annual inspection but they refused to give a warranty because there was a chemical barrier installed by another company in 2013, though they gave a warranty to the previous owner in 2014 & advised me that there were no issues with the house when I called them after the building inspection. I called envirotech who did the chemical barrier and I have been told that the re-treatment warranty was for 12 months and the previous owner didn't perform the regular inspection, any way in all of this. I called Mal and he came to my house and assessed the house for any recent damage and provided us with a professional advice. He is friendly & honest man and he spent 90 minutes explaining and checking the house. I really appreciated his time and effort and would recommend him for my friends and happy to deal with him in the future if needed.

Approximate cost: $0

Termite Solutions 23 Nov 2015

Thanks Ghua, I'm sorry I couldn't help you more but unfortunately for you your pre purchase inspector missed the damage in your new house. We'd be happy to carry out any future inspections. Thanks Mal

25 Oct 2015

Amazing customer service, Exceptional knowledge in field of service, all round quality business

Termite Solutions 25 Oct 2015

Wow....thanks a lot! Mal

verified email - 16 Oct 2015

In an industry that is full of smoke and mirrors and sales by fear, Mal is refreshing to work with. From my experience he is the most honest man I have dealt with in the industry. He has repeatedly sought to tackle the source of termites and deal with it at a fraction of the cost that others have quoted to install barriers. For over 7 years, we have used Termite Solutions for private and business inspections and treatment.
Keep it up!

verified email - 13 Oct 2015

Over a number of years and many inspections and treatments we have found them to be punctual, professional with exceptional knowledge of termites . They are very efficient and are very well priced in the market. We never even consider looking at other companies.

Termite Solutions 13 Oct 2015

Thanks Clarence, it's been a pleasure working for you. Regards Cameron and Mal

verified email - 05 Sep 2015

We have had Mal complete inspections at our house just for peace of mind.He has given tips of what to watch for and what to remove from the property.We thought we had a termite nest and damage last week, mal was here within an hour to confirm we had wasps. Excellent service, very honest and reliable.

verified email - 07 Aug 2015

We called Mal on a Friday for a quote for a small job (there was a breach in our external termite barrier due to a too high outdoor slab and the actual termite specialist who did the house missed 4 appointments in a row over 1.5 month to fix it) and he came the next day not for a quote but to do the actual repair straight away.

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