I have been a regular client of the basin for a while now, and i never have a bad word to say about them. I always leave happy, enjoy my time there and my hair always looks and feels good after my 6 weekly cut and colour, plus the little personalised chocolates are a nice touch, keep up the good work girls!

Approximate cost: $100

I would like to take the opportunity to thank all the staff at the "Basin" for making my salon experience one of the best i've been to in a long time.
I was very impressed with the "personalised" service that this salon offers. I have been to many larger salons in melb and after moving here with my husband and children we were looking for a "family " hairdresser in our area.
Parking great at no cost, Salon prices very reasonable after being in Melbourne, All staff very well presented , friendly and very good at what they do.

Thankyou !!! finally found the right Salon in Geelong!!!

This was my second visit to The Basin Hair Studio. The first time was before Christmas, Jac (Jacqueline) did my hair and I was delighted. Jac really listened to what I wanted and asked about what worked for my hair. She made some suggestions, explained what she was doing and checked along the way to make sure I was happy. At the end when my highlights were a bit blonder than expected, she encouraged me to see how it went and come back for a toner if needed. But it worked out fine once I got used to it.
When I rang to book in again I discovered to my disappointment that Jac had left, so I made an appointment with another staff member.
I don't know whether she was just having an off day but she seemed a bit distracted. I asked to have the part-line highlights done and a few around the front. I also said I specifically wanted to leave the layers long – just a trim to tidy up. When I went to pay she was going to charge me for half a head when Jac had done way more highlights (and much more finely when she did half head the first time). She did charge me less when I expressed surprise, but it still makes it awkward to need to question the charge.
Also it seemed the front/sides looked a bit different, but I thought it was just how she'd blow dried it. When I got home and had a better look at it I realized she'd cut new short layers which are now a total pain to try to style myself. Annoying when I'd said I wanted to keep the layers long. It was far from the worst experience I've ever had at a hairdressers, but it was a big letdown after the great first visit.
I wish I knew where Jac is working now!