The Beauty Club

4.7
based on 22 reviews

22 reviews about The Beauty Club

09 Apr 2021

Competitive prices and good service!

03 Jul 2020

Order #764520
Order #764520 : Easy delivery, good customer service and great products!

What I love about The Beauty Club is that we can get brands not sold locally at such great prices. I received my product from USA in a few days even with the delays in delivery because of Coronavirus. Will definitely order again

Approximate cost: $250

03 Jul 2020

Love this website and want to thank them for the recent support as parcel was lost and they reshipped, very helpful thank you again The Beauty Club

verified email - 30 Jun 2020

I ordered from Australian branch. Apparently the phones in Victoria aren't manned and the Aussie site is faulty. The Tracking on the site doesn't work. MY order 773990 said dispatched. But the tracking number provided was an internal number used by the freight company and useless. After resorting to putting in a dispute with Paypal the Beauty Club finally responded with proper tracking numbers from the USA not Australia. Even then the communication although apologetic was still not great.
If they had simply put a notice on the Aussie site that all products were coming from USA. I would have understood or most likely not bought the products given the extraidinary delays.

Although not scam artists or fraudulent as I originally claimed, their communication, service and lack of any notices of the issues with Aussie branch was APPALLING.

BUYER BEWARE. If you are going to buy order dirst from the USA site might have better success.

Revised

Approximate cost: $139

nellyh375 16 Jul 2020

Dear Sonja,

We have emailed you on 1 July with the tracking details for your order. It is currently being held at customs in Brisbane and has an Australia Post tracking that we have already emailed you. Our courier partners are facing significant delivery delays due to the ongoing situation and we appreciate your cooperation and patience on this.

Have a great day!

Best,
Carol

nellyh375 22 Jul 2020

Dear Sonja,

We can see that your order was delivered and we have emailed you to confirm. Please note that all items on our website that are shipped from the USA list the same.

We hope you enjoy your order! :)

24 Jan 2018

I’ve started buying my La Prairie products through The Beauty Club, and I must admit I was nervous after placing my first order...would the items be fresh? Counterfeit? Spoiled? I’d bought full-sized testers that had to come from America, so really, anything could have happened. I purchased a Radiance cream that I’ve used for decades so I would know if it was dodgy. When the products arrived, I was stunned! Perfectly boxed for travel, the La Prairie prouducts were genuine and fresh! Also, I have to mention their communication team are fantastic! Nothing is ever too hard for them. Honestly, I’ve been wearing LP for twenty years, and will be purchasing through the beauty club for the next twenty.

Approximate cost: $300

verified email - 12 Aug 2013

The whats new tab is my most favourite. I buy almost all of it as i cant help but get the new goodies
The prricing is very good, delivery is super fast no complaints here

verified email - 22 Dec 2012

i joined this club with a recommendation from rewards central and well with the fact you get 2 or 3 beauty products a year makes it a club worth joining for a fee of 55 it is well worth it , they have great products and great prices

Approximate cost: $55

sandrad171 23 Dec 2012

Thanks for that info. I'll look into it.

sweetbell 08 Aug 2013

Thanks for the info I'll look into this as I love beauty products thankyou.

verified email - 07 Aug 2012

I bought SKII facial masks from The Beauty Club, i was very happy with the service. Very fast delivery and got a free sample of Stila Lip Balm! Will definetly use again!

The Beauty Club 09 Aug 2012

Thank you for taking the time to review The Beauty Club, we really appreciate it!

tinasparkle33 03 Sep 2012

Thank you for your comment - will give them a try

sandrad171 23 Dec 2012

Thanks for that info. I'll check out their website.

Anonymous
verified email - 02 Jun 2012

The $55 joining fee may seem steep, however it is well worth it as you save about 40% on retail prices. Free postage too. Great products at great prices. All goods arrive on time and beautifully packaged. I've never had a problem in the last 2 years.

min 22 Jun 2012

I enjoyed shopping on this web as well.

The Beauty Club 22 Jun 2012

Hi,

Thank you so much for your wonderful review!

We really appreciate it here at the beauty club.

verified email - 31 May 2012

i am a new member and just wanted to say i have never experienced such wonderful customer service from an online company, attentive, fast and caring, just wonderful!

Approximate cost: $250

The Beauty Club 22 Jun 2012

Hi Kevp

Thank you so much for your great review of the beauty club.

We really appreciate your feedback.

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