If I could give a -100 star score on this company i would. DO NOT order from this company! I placed an order several days prior to Valentines Day. There was no indication given that my order would not be delivered on the requested date. Valentines day arrive - no delivery. I follow them up initially they are refusing a refund until they can track my order. Day 2 post valentines day - still no product turns up - i ring again (now the 6th time chasing them) - advised they acknowledge they don't know what has happened to the order so they will cancel and refund and send an email shortly. Few hours later, no email so i call again, they tell me will processed in the afternoon and email will be sent then. 5pm now, NO email, NO refund processed and tried to call again within operating hours and the phone line is not active. Now i have to call them again tomorrow morning again demanding a refund.
Arrangement never arrived and disappointing customer service, , I live in the UK flowers to go to Perth WA, over a week later flowers are still not delivered, customer service have not really conversed with me only that they are looking into it no apology nothing. The recipients of the surprise flowers are now having to try and organise delivery, supposed to be delivered tomorrow. We will see. Edited:
I wrote the above review and was given the option to defer it until the company had got in contact with me. I still have not heard a thing. The arrangement that eventually arrived and it is lovely (slightly smaller than I thought it would be), but the customer service is not well managed at all. I wouldn't not recommend this company someone, but I would certainly let them know of my experience and let them make up their own minds.
Approximate cost: $95
I used this site to order fruit baskets for three different people. One was delivered correctly, one was delivered with the wrong name on it and the other was never delivered. When it came to follow-up the business did not offer solutions but purely justified what happened. Very disappointed with the customer care.
I used this company for the first time and I liked its website as it has more unusual flowers and arrangements that you don't normally see. The flowers I sent were lovely!
I did have a query about the delivery; however the staff on the phone were really nice and helpful and followed up with everything.
I would sincerely recommend them to anyone else.
I ordered flowers for my father in law who was in Shepparton Private Hospital (the lush watermelon arrangement) and they were beautiful.
They really brightened up his day and mum's too.
I would recommend this service
We were so happy and will definitely be using this company again. Thank you
I was really impressed with the service and standard of this business.
I have no problem recommending them to anyone who asks for a good flower delivery company
I ordered an orchid.A most beautiful living plant was delivered with accompanying text advising the delivery was made.Truly impressed.
Approximate cost: $70
The flowers never arrived. Over the next week I tried 5 times (email and phone) to contact them and they completely ignored me.
They took my money ($107.00), did not deliver the product and ignored all attempts by me to resolve the matter.
Thank god I paid with Paypal. I was forced to eventually open a dispute through Paypal and they got me my money back.
It seems this has happened to others. They seem to deliberately rip off customers. Avoid them at all costs. I think they are a scam and need to be reported to the Office of Fair Trading.
Approximate cost: $107
The service was wonderful although the lush watermelon arrangement that I ordered didn't look like the photo on line. Having said that, my friend was delighted with the flowers. Regards, Catherine Ravikovitch
Approximate cost: $77
I ordered pink Lillies combo NO Giftag with my message attached the person was not aware they were from me until 4 days later.
Item that I ordered was NOT IN STOCK. I was offered something completely different which did not suit the recipient. I asked them to cancel the order and was CHARGED A $15 CANCELLATION FEE. Customer service agent advised that was "their policy". If the product I ordered was not in stock, I am entitled to a full refund. Have had to resort to Paypal to get the remainder of my refund back. This company doesn't care about it's customers. They are greedy and rude!
Approximate cost: $60
“Delivered quickly, haven't had any feedback yet!”…
“Excellent customer service from Sophie. I was very happy with the end product. I”…
“I have bought a few products from this shop, mainly scented candles and tea”…
Customers! You can earn points simply by reviewing the businesses you've used!View rewards
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...Upgrade Your Account
Businesses like to send a quote as soon as possible. You may receive
your first quote within an hour.
Call us on 13 18 18Visit our help centre Back to job form
Keep an eye on your email for quotes that we send you from relevant businesses.
We don't post anything to Facebook. Loading... Something went wrong. Please try again. Or
We will notify you here when your quotes come in.
We only share your mobile number with businesses who quote on your job. By posting this job you accept our terms and conditions.
Businesses prefer to quote on jobs from verified customers.
A 4 digit code has been sent to .
Looks like you've used Oneflare before. Login to Oneflare to submit your job.
Forgot your password? Reset your password
We have sent an email to
We have re-sent the email. Check your email and follow the link to change your password.
Be sure to check your spam folder for an email from firstname.lastname@example.org
You are continuing as . We will send all job updates to Edit
Only businesses that send you a quote will see your contact details.
Or, skip this step