The Keystop

check icon 4.8 (93)

Business details

Opening hours

Monday:

9AM TO 5.30

Tuesday:

9 AM TO 5.30

Wednesday:

9 AM TO 5.30

Thursday:

9 AM TO 5.30

Friday:

9 AM TO 5.30

Saturday:

9AM TO 3.00

Sunday:

CLOSED

Public Holidays:

CLOSED

Service awards

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Reviews (93)

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verified email - 23 Jan 2019
Service Rating
3.0
Quality Rating
1.0
Value Rating
1.0

I went here to get two of my watch batteries replaced. The price was reasonable ($10 each). However after it was replaced, I noticed the hour hand on one watch was fast. i.e. at 10:05, the hour hand would be in between the 10 and 11 instead of just past the 10. This was definitely not the case before I replaced the battery, and the battery on this watch had only been dead for less than a month.

He insisted that he only replaced the battery and did not have access to the other functions, which I tried to understand. However, this was not an issue less than a month ago. Prior to getting the battery replaced, it sat on my dresser untouched. So what other conclusion can I draw?

My other watch now does not work. I concede that this may be an issue with the watch itself, before the battery replacement, although I did not notice any issues previously.

But the possible 2 out of 2 issues for the watches does not bode well. Am very frustrated.

Approximate cost: $20

29 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Got my RMW Boots repaired here. The guy was super lovely and the repair was better than I could ever of expected! Also such a good honest price. Thank you Will defiantly be returning and telling my mates.

Approximate cost: $45

15 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This place is great for getting keys cut ~$5 per key and repairing your shoes or boots. Steve did a wonderful job on a pair of my boots. He replaced the soles and heels so they feel absolutely brand new!

27 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys are so friendly and skillful at their jobs.
The price was so affordable and the work was done really quick!

31 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I dropped off two pairs of shoes in terrible condition, both with holes right through the soles. I didn't think they could be saved! However, on returning just a day later, both pairs were repaired beautifully. I'm just so impressed and pleased. I dealt with two different people working there and both were warm, friendly and professional. I'd send friends, family and anyone else who asked from all across town for there shoe repair needs. Thankyou.

Approximate cost: $40

25 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys always do a fantastic job with my shoes. I will only use them and tell everyone. Can't compare them to anyone else-great workmanship and really reasonably priced. Highly recommended by me!

verified email - 20 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My wife and I have been using this business for over twenty years and have always satisfied with both the price charged, the service provided and the friendliness of the owners. Most highly recommended - five stars is not enough!

verified email - 21 Jan 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Bad experience ... I came to shorten my new shoes high heel, [redacted due to personal identifier] quickly grap them saying to check out if they can be done, then come back with a price which i don't agree to go with. Then he said he can't put the shoe back to it orgirinal condition and he forces me pay to put it back to what it was when i brought the shoes over ... waste of time and money for nothing

13 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I get all my shoes and let issues fixed here quick and efficient. Not only they always do a fantastic job at great prices but always with a smile. Thanks Steve! The unhappy lady that had her heel done at highpoint and was so unhappy had to bring to you to fix!

verified email - 04 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fixed my high heels quickly and at a very reasonable price. Friendly service. Will definitely return and recommend friends.

26 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed a key made for an original BMW lock for a pannier I bought on ebay. I had also accidentally locked it trying to pull the barrel out. I took it to another local locksmith who had it for a week and couldn't unpick it. I took it to Keystop at Forges West Footscray and he unpicked it while I was watching. The barrel still wouldn't come out so I left it with them and a few hours later I got the call that my lock and key was ready. I do not know the friendly gentleman's name who did the work but I will refer to him from now on as Houdini (master of locks and keys)

Approximate cost: $30

The Keystop 26 Oct 2016

Thanks for the review Simon and it was a pleasure fixing your lock. Ray

verified email - 20 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Unbelievably good service with a smile. Had knives sharpened, car and house keys cut within 20 minutes of dropping them off and very well priced. Highly recommended.

22 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Been coming here to get keys cut everytime I move, shoes fixed or stretched or dog tags engraved. Always a prompt and friendly service at a great price. Highly recommend.

verified email - 02 Dec 2015
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The service was great. My knives have never been sharper. The staff was courteous and more than helpful. :)

breeannam92
38 reviews · 3400 points
11 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

sent my shoes down here to get a repair and they had the best quality and the best prices .

zahras811 12 Nov 2015

That's awesome that it is great quality! Thanks will check them out

15 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hi there l just like to say if you need your shoe's repair this man Steve is just AMAZING .

08 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly and fast service. Nice to get old fashioned customer service. Don't usually review but was happy to on this occasion

zahras811 12 Nov 2015

Can never go wrong with friendly service

verified email - 10 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great store great opening hours good service very reliable good bargains great experience and the parking good area to have the business.

zahras811 12 Nov 2015

Thanks will check them out asap!

09 Jun 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Had a pair of glass champagne flutes engraved today thanks Ray beautiful job, one amazing tradesmen and a real gentleman.
Very reasonable price. Highly recommend his workmanship.

zahras811 12 Nov 2015

How wonderful!

17 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

On a recommendation we went to The Keystop to have keys cut for an old style lock. No other locksmith had been successful but Ray had our keys cut quickly and successfully and at the fraction of the cost of previous attempts. A true professional that has extensive knowledge.

zahras811 12 Nov 2015

Amazing!

verified email - 22 Oct 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Ray is one of the friendliest people I have met in a while. Very helpful and easy to deal with. Knows how to keep the customer happy. I was referred to him by a few people after I had received a quote of $50 to fix my clock. Ray only charged me $10.

Approximate cost: $10

zahras811 12 Nov 2015

Thanks for the review!Will check them out

26 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Soles and heels. I have been bringing my shoes here forever and always receive the best service in a tinely manner and always with a smile!!

verified email - 12 Jun 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is a friendly, fast and cheap service. You cannot ask for anything else! The customer service is especially good which is why I keep coming back. I've had various keys done here but I keep coming back because of the EXCELLENT work they do on my shoes!

verified email - 22 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I go out of my way to get keys cut here. I got a key cut for $4 and he did it instantly. He is a friendly fellow who obviously knows how to make customers happy and loves his job.

verified email - 18 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Needed a new battery for my watch & found this place on womo. Only $8 and service with a smile! Nice to see someone who obviously enjoys what they do.

Approximate cost: $8

zahras811 12 Nov 2015

How awesome!

zahras811 12 Nov 2015

Thats awesome!

01 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I took my favorite pair of shoes and he brought them back to life , beautiful craftmanship and excellent quility

zahras811 12 Nov 2015

Amazing

verified email - 18 Jan 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Multiple keys cut and replacement of battery in car key.

Great service, good advice (re life of car key battery and Ray's dating of battery replacement so I can monitor when it needs to be replaced other than it stopping working).

Have been using this service for keycutting and shoe repair at this and previous location for many years, always professional and very friendly. Couldn't recommend more highly.

verified email - 16 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Had 4 keys cut, a pair of shoes repaired, and 2 expensive knives sharpened. Delighted with the services and results.

verified email - 14 Jan 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Excellent quality shoe repairs, friendly service and very reasonable prices. Look no further in the Footscray area.

zahras811 12 Nov 2015

How wonderful! thanks!

29 Dec 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Doing a great, high quality job at a decent, affordable price. Definately be telling my family and friends about this business!