The Original PC Doctor

4.9
based on 162 reviews

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162 reviews about The Original PC Doctor

08 Aug 2018

I had Benjamin build a computer for me to my very specific requirements. He then installed and was available for a couple of after hours follow up calls for minor hiccups. I found him and the company extremely professional and punctual and have used them about three or four times for new computers and repairs. All calls or emails are logged, answered and followed up. I have no hesitation in recommending this company and Ben in particular.

Hi Patricia, thank you for your 5-Star review and recommendation on using our services. We're thrilled to hear you enjoyed a positive and memorable experience with Ben and the team. Thanks again and we look forward to serving you again soon. Happy computing, John Pititto - Managing Director.

verified email - 17 Jul 2018

Very prompt response times and Andy was most helpful in giving me options to rectify a slow and overloaded iMac

Hi Nicole, we appreciate you taking the time to share your experience with Andy and the Team. Thank you and we wish you safe and happy computing, The Original PC Doctor.

verified email - 10 Jun 2018

Refreshing experience. My consultant Eddie was efficient, explained everything thoroughly and was very professional and knowledgeable. Thank you, I will certainly be using the service again and will not hesitate to recommend them.

Approximate cost: $130

Hi Michael, thank you for taking the time to write a lovely review. We appreciate your feedback, warm regards, The Original PC Doctor.

15 May 2018

Excellent service. Good outcome Benjamin sourced the correct parts for my computer and installed them. Then transferred the data from my old HDD to my new SSD . Now my computer works as it should.

Morning David, we're absolutely delighted to receive this fabulous feedback and more importantly, we're thrilled you had such a wonderful experience with Benjamin and the team. Thank you for this 5-star feedback and recommendation on our services. Wishing you happy computing, and many thanks from the team at The Original PC Doctor.

verified email - 09 Apr 2018

Whenever I have a computer problem, The Original PC Doctor is the first place I call. They always respond quickly, talk through the problem on the phone, then assign one of their technicians to come by the house. Today, I couldn't have been happier with Mike's service. He was more than prompt; he was very knowledgeable; he was kind, personable and professional. It is a good feeling for me, a non-tech person, knowing I can always turn to the Original PC Doctor. Thank you for your excellent service!

Hi Susan, at The Original PC Doctor we pride ourselves on our quality customer service capabilities. Staff pride themselves on delivering a quality experience and we were delighted to hear that you enjoyed your experience with Mike and the team. We have passed on your feedback to Mikeand appreciate your kind comments. Kind Regards, The Original PC Doctor.

22 Feb 2018

Excellent service - fixed the problem and more. Tim was punctual and gave excellent , helpful advice on lots of things too. Reasonable price for the work done and I particularly appreciated the multi-tasking!

Hi Kerry, thank you for your glowing 5-Star review and recommendation on using our services. We're thrilled to hear you enjoyed a positive and memorable experience with Timmy and the team. Thanks again and we look forward to seeing you again soon. Happy computing, The Original PC Doctor.

verified email - 30 Jan 2018

Hi there,

I just wanted to personally thank John for the wonderful work he did to help me. He went above and beyond and I am hugely grateful for his kindness and assistance.

Cheers!

Holly K

Hello Holly, we're delighted to read this wonderful review on your recent experience with John. Thank you and happy computing, from the team at The Original PC Doctor

verified email - 24 Jan 2018

The service provided by Virag was first class,very patient and
understanding'

I would highly recommend him'

Regards Norman

Hello Norman, we're delighted to read this wonderful review on your recent experience with Virag. Thank you and happy computing, from the team at The Original PC Doctor.

verified email - 15 Jan 2018

Id just like to let you know that my new computer is going very well thanks for doing the service i needed {saturday}

cheers
Paul p

Hello Paul, We're delighted to hear about your experience with the afterhours team. Thank you for your review and we hope to see you again in the near future. Kind regards, The Original PC Doctor

verified email - 12 Jan 2018

Thanks Kcasey,
Tim fixed our issue. He was very professional whilst being friendly and relateable which made the experience of having a stranger in my home a lot more comfortable. I will confidently recommend your services to my friends and family. I am very greatful to have access to my computer again as are my children.
Kind regards Amanda

Approximate cost: $130

Hi Amanda, We're delighted to hear about your pleasant experience with Tim and the team. Thank you for your 5-star review and we hope to see you again in the near future. Kind regards, The Original PC Doctor

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