The Pets Hotel

4.8
based on 157 reviews

  • 7 Phillip Crt, Port Melbourne VIC 3207
    Opposite the Vegemite factory!!
  • 03 9646 3696
  • Visit our website
  • Opening Hours (Friday: 7am - 12am & 3.00pm-6.30pm)
  • Payment methods
    Cash, Card (1.25% surcharge applies to all credit cards including AMEX), online portal (surcharges apply)
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157 reviews about The Pets Hotel

09 Apr 2019

My wife and I have used The Pet Hotel (PH) for over three years. Our pets are extremely important to us and we have always felt comfortable that they are being well cared for when we leave them at PH. They are always relaxed and happy when we collect them ... which for a Staffie is quite an achievement!!

verified email - 09 Apr 2019

We have a dog with contact grass allergies and having a kennel where there is no grass really works for him. The staff are great and have really got to know him, he is happy there and gets lots of love from the staff. Nitro has been there multiple times now and always comes home happy, healthy, super clean and well groomed.

Approximate cost: $1

verified email - 25 Mar 2019

My 3 dogs stayed for nearly 2 weeks & the staff were lovely & caring & professional. They offered detailed reports of their well being during this stay which indicated to me they took the time to know my dogs. I would happily recommend them.

20 Mar 2019

I was a little concerned about my 12YO King Charles being away from home for 12 days but clearly he loved his stay with you! Check in and out was very smooth and I really appreciated the debrief on exit and the stay diary. I would definitely be coming back to The Pets Hotel. Thanks!

19 Mar 2019

Great service from the minute you arrive,made us feel very reassured and comfortable leaving our pet there .i will definitely use them again for stays and doggy day care days.

18 Mar 2019

Very professional operation. My cat and dog loved their recent visit.

18 Mar 2019

Fabulous. Welcoming, happy friendly environment. Lovely staff. My dog is happy to arrive at The Pet Hotel.
She is safe, clearly enjoys her time away, and the staff engage in one on one activities. It’s her new home away from home ️

verified email - 18 Mar 2019

Maeve had a fantastic guest time at the Pets Hotel. Well looked after and she looked beautiful after her bath when we picked her up.

It’s great to feel comfortable when you leave your pets.

verified email - 18 Mar 2019

My pet attended a doggy daycare session and came home so happy and exhausted and slept all the way home in the car so we knew he had a great time. Watched him play and have fun on the Webcam, highly recommend The Pets Hotel. Thanks!!

04 Mar 2019

Highly recommended. Great way to give your dog a long extended playtime - far more rigorous than we usually find time for. And that means a well socialised, enormously contented dog on pickup. A great service. Plus, the day care option is a good way to get them used to the venue before possible holiday kenneling down the track.

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