The Pets Hotel

4.8
based on 157 reviews

  • 7 Phillip Crt, Port Melbourne VIC 3207
    Opposite the Vegemite factory!!
  • 03 9646 3696
  • Visit our website
  • Opening Hours (Friday: 7am - 12am & 3.00pm-6.30pm)
  • Payment methods
    Cash, Card (1.25% surcharge applies to all credit cards including AMEX), online portal (surcharges apply)
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157 reviews about The Pets Hotel

18 Apr 2018

These people are amazing! Our little poodle-x Larry has been there a number of times, everything from a long weekend to a week or more. He really enjoys his time there and comes home happy, healthy and energised.
They are incredibly efficient on the administrative front, reasonably priced, and appear to shower the dogs with affection.
We will continue to use them, confident that they are looking after Larry as well as we do.

12 Apr 2018

Staff are professional and caring. Facilities are clean and appealing
My dog cannot wait to get there every week and I am never upset to leave him.

12 Apr 2018

Very professional team, yet very caring with the pets. Constantly improving their service each year. And not crazy with their pricing. Highly recommended!

11 Apr 2018

The team at the Pets Hotel truly care for your pet. No request is too big or too small, they look after everything for you. The facilities are fantastic but what really makes a difference is the amazing team and the excellent service you receive. Highly recommend to everyone to give the Pets Hotel a go, we will be back!

03 Apr 2018

Couldn’t imagine leaving our girl with anyone else now. I received a report on how she went with food and water intake (she is older and has separation anxiety) and how she was generally. Very professional approach and can’t recommend highly enough!

verified email - 24 Mar 2018

The staff are amazing and care for your dog like their own. My 5 month old puppy stayed for a weekend and had the best time. She didn’t even seem to care that I was there to pick her up and wanted to stay.

verified email - 17 Mar 2018

Very professional very easy to talk to the staff looked after my maxi overall would recommend this pets hotel to everyone

28 Feb 2018

The staff were extremely efficient, friendly and couldn't be more helpful. Our Dogs came home looking happy and well cared for. Our Elderly dog had a full care report. I would happily use The Pets Hotel again in the future!

20 Feb 2018

I highly recommend the pets hotel the comfort I felt in knowing my pet as being taken care allowed me to enjoy my break. I will definitely use them again.

20 Feb 2018

I got back a new dog , a got good mixer with other dogs and a much better eater, he was a picker when we left him. To say 90 characters is unnecessary when you can by saying it with 30 .

Approximate cost: $900.

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