The Woof Shop

check icon 5.0 (57)

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Reviews for The Woof Shop (57)

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5.0
57 reviews
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55
4 star icon
2
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0
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0
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0
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.9
verified email - 01 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service. Very useful. We were looking for a gentle recovery collar for our pet, and she was more than willing to assist. We are quite appreciative.

tonym529
1 review · 400 points
17 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wow, quick delivery !!!!! The XXL comfy collar for our Bernese Mountain Dog is great, especially after those clear plastic Elizabethan collars that ache when the dogs bashes them into your legs. The Comfy collar is exactly that, COMFY

annep332
1 review · 400 points
12 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very quick service, happy to find what I wanted here instead of having to go overseas. Will keep this business book marked for sure

jasony518
1 review · 400 points
06 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It was quick, anytime you need to talk to them, there they are to help you. even on weekend.
love to shop again !

billb480
1 review · 400 points
10 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent communication and follow up service. Friendly, fast and very willing to accommodate any request

verified email - 11 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Good prices on products packed well for delivery and very quick delivery service
I would recommend this company

simoner101
1 review · 400 points
24 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very happy with my experience with The Woof Shop. Very fast delivery and has some products that are different to other shops. I bought the Cat Crib Hammock for my two girls and they absolutely love them! A unique and space saving idea for a cat bed and oh so comfy! It is tucked away and private which is exactly how cats prefer to sleep. They have quickly become my girl's favourite nap spot. Would definitely recommend The Woof Shop for unique pet products for all fur babies.

verified email - 21 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great shop. We purchased a sure feed automatic cat feeding bowl. Will hope to shop with this company again. Thank you for being a great business

verified email - 16 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service. Great products. Stock items that are hard to find. The snout soother has been great for my dogs nose!

samanthal745
1 review · 400 points
12 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent customer service all round!!
The product we purchased is of great quality and works so well.
I will definitely be purchasing from here again and recommending it to friends :)

sharonk161
1 review · 600 points
verified email - 23 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great communication was received from the company, from the time the order was placed with them. A handwritten note was included with the invoice, appreciating my business. Will recommend to my friends.

Approximate cost: $100

verified email - 26 Aug 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic service and items ordered arrived quickly.

Parcel arrived with additional items for use with our rescue Danes, and some treat samples to share among the Danes.

Highly recommended!

paulag354
1 review · 400 points
31 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service! Needed rubber boots for a puppy with a bandaged leg. Received them within a few days of ordering!

Approximate cost: $20

johnr363
1 review · 400 points
25 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Placed order for PAWZ rubber dog boots on the Monday, requesting Express Post, and received them on the Wednesday. Excellent delivery service. Also appreciated the hand written note with a bit of extra information on the use of the boots, and the thank-you for the order. My Weimaraner is ageing and is dragging his toes to the point where he has worn his nails back to the vein. As opposed to regular boots, the PAWZ rubber boots, whilst semi-disposable, are wearing well and provide a far more natural feel of the ground for the dog and don't affect his natural stride as I was finding with vinyl or cordura boots.
A good product and a great business. Will be using them again.

donnac435
1 review · 400 points
23 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great products and great service.
The Comfy Cone has really helped to stop my Ridgeback from chewing his injured tail.
Would definitely buy from The Woof Shop again.

Approximate cost: $100

jasmine-t
1 review · 600 points
verified email - 21 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I am so impressed with the fast delivery. I especially loved the hand written note from Ellen - have not experienced this good customer service in a long time! Will be back :)

sarap775
1 review · 400 points
22 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The woof shop is great, i purchased some rubber socks for my dog that was hit buy a bus and knuckles on his hind paw so i needed something to protect his foot when he was without his orthotic boot. Great friendly service and fast and easy delivery!

debbies974
1 review · 600 points
verified email - 29 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wow, I'm really impressed about the speedy service . Also got a lovely hand written note from Ellen on how best to use the product. Thank you for the enjoyable shopping experience - I'll be back.

michellec450
1 review · 400 points
30 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing customer service to ensure a Comfy Cone would arrive in time for my dog's operation - Ellen from the Woof Shop went above and beyond to check express post times with Australia Post. Excellent response times by email - a great shopping experience. Highly recommended.

jenc381
1 review · 400 points
28 Jan 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Superior pricing. Excellent response time. The parcel arrived in no time. Highly recommended.

verified email - 03 Jan 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

So easy to shop found all their product great its a great online shopping experience. They respond immediately to emails too.

pennyb105
1 review · 600 points
verified email - 11 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

There was a glitch in the ordering online. I emailed them as I needed the Modkat Litter box in 3 days. Ellen was so helpful and managed to chase one down and organised it to be delivered on time before my new kitten arrives. So happy with the service and quick replies. I panicked no more and would recommend pets lovers to shop here.
Thankyou Ellen..you are amazing!!

Approximate cost: $304

verified email - 03 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wow! Real customer service. Excellent products and fast delivery, what's not to love? I will definitely be back for more items.

Approximate cost: $380

gavinh391
1 review · 600 points
verified email - 17 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Brilliant customer service. Above & beyond. Thank you. So very happy!.................................

totarams
1 review · 600 points
verified email - 30 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

simple on-line shopping experience, easy to get required information, quick response and delivery

camillac
1 review · 600 points
verified email - 29 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service: ordered Thursday, shipped Friday, delivered Monday. Really happy with the efficiency and the product is good too. Have already recommended to others.

rohanc229
1 review · 600 points
verified email - 12 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, fast delivery. They were very fast & efficient for an exchange I needed to do on the comfy cone I'd ordered (I ordered the wrong size) prior to my dogs surgery, had it delivered the next day. Responded promptly to email enquiries & were extremely helpful in answering my questions. Even went to the trouble of handwriting on the invoice tips on how to fit the comfy cone. Comfy cone is great quality product too. Highly recommend the woof shop.

Approximate cost: $95

verified email - 15 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic, Emailed in a time of need and they responsed same day. Sorted him dog's comfy cone! Thank you A1 service

verified email - 26 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The fastest delivery ever! Ordered one night had it by the next day. Great prices and fantastic communication. Highly recommended.

Approximate cost: $18

kathyg927
1 review · 600 points
verified email - 09 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

An easy order process online. Fast, efficient delivery with constant emails updating me on the progression of my order. I will definitely shop online with the Woof Shop in the future. I particularly appreciated the included handwritten advice in regard to the product I had ordered.