Dear Ellen,
Beginning with the phonecall you gave me last year and all your help this time, l think that your customer service is awesome. Thank you for all the help you have given me. You certainly seem to go the extra mile, and l really appreciate your excellence in customer service !

got my delivery within a week was very happy. like the way the company put a little hand written note in with the reciept, it personalises it and its a nice touch

Outstanding customer service. Very helpful. We were desperate to find a soft recovery collar for our puppy and she was very eager to help. We're very grateful.

Approximate cost: $35,95

very happy with product, very happy with the fast & efficient service provided, would buy from seller again. Many thanks for all your help – my little dog had a much more comfortable sleep last night with the comfy cone!!!

Again, thanks Terry

The Woof Shop's service was nothing short of exceptional! We purchased a thunder shirt for our small dog who had been struggling with the storms. When we enquired about ordering and picking it up the same day (as we're in the same state), the service we received was prompt, friendly, informative and generally went beyond the call of normal 'duty'. The shirt itself was as described and the size guide was good. Thank you so much!

Great price very competitive with other business in fact even cheaper. Good delivery time of parcel and well packed. Very happy with the purchase thank you.

I could not be more pleased with The Woof Shop. I was absolutely desperate for an alternative to the hard, plastic Elizabethan cones for my puppy who'd just had surgery. I stumbled upon the Comfy Cone and quickly emailed, at 9pm, to ask a series of over-the-top questions about it. Ellen responded within SIX! minutes. She was kind, warm and extraordinarily helpful, walking me through the shipping process to get the cone to my puppy as quickly as possible. I've since ordered more products from The Woof Shop. Every experience I've had has been an exceptional product for a very reasonable price with incredibly fast shipping and unparalleled customer service. Small businesses like this are absolute gems and I wish them all the support and success in the world. I know I'll be a loyal customer for life! Thanks again, The Woof Shop!

I found Ellen to be extremely helpful and nothing to be too much trouble. I think larger business's should take lessons from Ellen on how to treat customers and make them feel valued. I received my items with in two days (rural Vic). Excellent service will be using again as well as refering to family and friends.

Approximate cost: $56.00

I ordered some joint guard for my dog from The Woof shop and was delighted that it was delivered the very next working day. Very impressed with speed of delivery and will be shopping here again...Thanks!!

Approximate cost: $45

I have already recommended this site to my friends. Prompt service and great prices. I can definitely recommend the Comfy Cone. It is so much more comfortable for my dogs to wear than a plastic bucket. And that means I don't have to worry so much!

Approximate cost: $18.00