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Thornton IT

check icon 5.0 (13)

Business details

Opening hours

Monday:

9am to 5pm

Tuesday:

9am to 5pm

Wednesday:

9am to 5pm

Thursday:

9am to 5pm

Friday:

9am to 5pm

Saturday:

10am to 4pm

Sunday:

Closed

Public Holidays:

Closed

Service awards

Portfolio

business portfolio
business portfolio

Reviews for Thornton IT (13)

Write a review
5.0
13 reviews
5 star icon
13
4 star icon
0
3 star icon
0
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0
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0
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
jamesm734
1 review · 0 points
28 Oct 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had Thornton it build me a custom PC Allan was friendly and gave me multiple options and got the most out of my budget.

Thornton IT 22 Feb 2022

Impressive 5-star review James, thank you. It was a pleasure designing and building you a custom computer system that was in line with your budget and needs. I hope youll enjoy your time with your new computer and hope youll reach out if you experience any issues. Until next time, take care.

80724a34
1 review · 0 points
10 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thornton IT
https://www.thorntonit.com.au
Contact: Allan Thornton
Phone: (02) 4058 4391
Mobile: 0466 411 450

Positive: Professionalism, Quality, Responsiveness, Value

I found Allan Thornton exceptionally professional offering Excellence in Customer Service above the rest! Reasonable pricing, a quick turn around. Allan kept in touch with regards to the progress of repairs. I would highly recommend Allan and Thornton IT to individuals and/or businesses in IT services.

rebus-f
1 review · 0 points
05 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Allan is very professional and knowledgeable. I have used Allan for a couple of years now and he is always prompt and will go out of his way to ensure the service he provides is excellent.

Thornton IT 22 Feb 2022

Awesome 5-star review David, thank you. It is always a pleasure assisting you whenever you have a query for tech support, please do not ever hesitate to reach out. Until next time, take care.

allany91
1 review · 0 points
06 Feb 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was so very pleased that Allan Thornton could quickly provide technical support remotely to effectively deal with malicious software (probably spyware) that had taken my computer.

Thornton IT 10 Feb 2021

Hey Allan; Thank you for the 5-star review. It is always a pleasure to help you with your technical support queries. If you need assistance in the future, please do not hesitate to reach out again. Until then, take care.

benb913
1 review · 0 points
31 Dec 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Allan knows his stuff, fixed my hardware issue speedily and at a reasonable rate.

Approximate cost: $60

Thornton IT 31 Dec 2020

G'day Ben, Thank you for the wonderful review. I am glad that I was able to assist you and that I was able to build trust with you in Thornton IT. Take care and have an awesome new year! Regards, Allan.

markb149
1 review · 0 points
16 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service and prompt responses. Allan was professional and very helpful. Highly recommend his service.

Thornton IT 18 Jul 2020

Hey Mark, thank you for the 5 star review. It was a pleasure to have met you and to have tried to help you with your laptop issues. If you need assistance in the future, please dont hesitate to reach out again. Until then, take care.

stevem475
1 review · 200 points
verified email - 20 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thornton IT provide a first class service. Our family have used Thornton 3 times now for a range of services from software problems, network set up and we even purchased a new PC from them which was perfectly tailored to our needs. Friendly helpful service and support with no pressure or up-selling, everything you need, nothing you don't need. We could not recommend them highly enough.

Thornton IT 20 Jun 2020

Hey Steve; Thank you for your awesome 5 Star review. I appreciate the trust and support you have for Thornton IT through your continued business. Hopefully you don't have to call for support too often, but I hope when you need it, it's Thornton IT. Best Regards, Allan Thornton.

mattb243
1 review · 0 points
05 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Trustworthy & competent, fast & reliable, fair prices with a high level of professionalism and good communication. Thanks a lot for the help.

Approximate cost: $300

Thornton IT 05 Jun 2020

Hey Matt, thank you for the awesome review. It was a pleasure to have helped you. Take care and I am here whenever you need assistance. Regards, Allan.

julie-mareem
1 review · 0 points
12 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Recommended to me via another computer specialist located in Newcastle. Quick response, great service. Thanks Allan

Approximate cost: $149

Thornton IT 12 Mar 2020

Absolutely my pleasure Julie and thank you for the 5 star review. Please reach out when you need support, here to help! Until then, take care. Regards, Allan.

margarets978
1 review · 0 points
12 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fast, efficient, and even excused this old woman who didn't realise she was writing to him late on Sunday night. I would still be chasing my tail buying unnecessary hardware. Would recommend to anyone!!!

Approximate cost: $85

Thornton IT 12 Mar 2020

Thank you Margaret for the awesome 5 star review! It was a pleasure to have assisted you and I hope you'll call upon Thornton IT in the future.

jason-l643
1 review · 0 points
08 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was incredibly satisfied with Allan’s enthusiasm, skill and knowledge. He went the extra mile, gave fantastic value for money and the customer service was second to none..I will certainly be calling upon Allan from Thornton IT again for my next IT issue.

 Thornton IT 10 Feb 2020

Hello Jason; Thank you for your review. It was a pleasure to have had assisted you with your Internet/NBN issue. Please reach out in the future if you require any additional assistance, here to help. Until then, take care!

samanthaa363
1 review · 200 points
verified email - 05 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Yes i would recommend. He was very quick in responding to questions as well as completing the work in a timely manner.

 Thornton IT 05 Feb 2020

Hello Samantha; Thank you for your review. It was a pleasure to have had assisted you with repairing your son's Acer laptop. Please reach out in the future if you require any additional assistance, here to help. Until then, take care!

celesteh726
1 review · 200 points
verified email - 12 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So helpful on time hassel free job done highly recommend alan thorton one happy customer 10 out of 10

 Thornton IT 14 Dec 2019

Thank you for the 5-star review and for the opportunity to have helped you. I hope you'll reach out in the future if you require any additional assistance. Take care.

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