i was with 3, when they changed from orange to 3 and i found if you are near big city's it's ok but if you are away from the big city's it's coverage is not so good. and you tend to have to call several times just to get something fixed or done. I moved to optus 5 years ago and found they deal with things much quicker and the coverage in rural areas is better.
i have very good coverage in melbourne and data speed is also good. customer service is also good. i am with three from six years
I always have great coverage in the city but as soon as your out into the country a little bit it goes straight to roaming. The upside is that they have GREAT deals, i love them!
Their value deal are good. you can get good mobile but.. their customer support also network some place are terrible.. but good value for money
Yes, their customer service is not good at all. Only advantage is a little cheaper price.
Terrible service in stores if you want to get anything done do it over the phone or internet. Caps are good value and I don't think I will go over it.
We have had 3 phones for years. We put our business phones on 3 in May and since they changed to vodafone we have no reception at home nor our office. 3 has basically told us bad luck. NOT HAPPY!
I cancelled my contract early this year on the basis that my calls were dropping out @ home,on Eastlink.@ work ( no reception) etc.Had tp prove 3 dropouts in 24 hrs-easy.No problem,returned their phone & moved to Optus.Can also threaten them with ombudsman.
My family has had mobiles on contract with Three for years and we are all happy with the phones and especially the monthly rates
Approximate cost: $13
Stopped into the Three mobile kiosk for advice as I was having trouble with a new phone I received i.e. could not get bluetooth to work and also a background display problem.
The staff member (female,forgot her name) was extremely helpful and we discovered that something I had installed was causing my problem. This solved a large problem for me and I was very relieved.
Approximate cost: $1.00
The service at store level in Geelong is outstanding but once you have to phone 3in India - forget it! Totally. useless and not at all helpful. I have sent my phone back to them 4 times to be repaired only to be told it is done, when they have done nothing and them same problem still exists at the time of collection. I have had enough of their excuses and am now planning on contacting the ombudsman.
Approximate cost: $thousands!!!
The service is good but not perfect. But it is better than most phone dealers out there. They can improve in certain areas
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