Tigersoft Performance

check icon 5.0 (25)

Business details

Opening hours

Monday:

12pm - 5pm

Tuesday:

12pm - 5pm

Wednesday:

12pm - 5pm

Thursday:

12pm - 5pm

Friday:

12pm - 5pm

Saturday:

12pm - 5pm

Sunday:

12pm - 5pm

Public Holidays:

Closed

Service awards

Reviews for Tigersoft Performance (25)

Write a review
5.0
25 reviews
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24
4 star icon
1
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0
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0
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0
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.9
verified email - 15 Dec 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have bought a Superchips Bluefin Tune as well as some car detailing products from Tigersoft performance.
John really knows his product just like any motoring enthusiast, but what sets his business apart is his understanding, ease of relating to, and great service.
Even later down the track when I decided I'd like to sell my tune and try something else John was grateful, positive, and super helpful with resetting the device ready for resale. Always happy to chat on the phone to.. Cheers mate!
Michael Light

stylishcjb
#5 in Aspendale Gardens VIC
1 review · 600 points
verified email - 11 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

John definitely knows his products and customer service is top notch. John caters for his customers and provides adequate aftersales support if needed. I will most likely be a returning customer!

shanea10
#2 in Stanthorpe QLD
1 review · 600 points
verified email - 29 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I purchased a Superchips Bluefin looking to improve the performance of my Mondeo TDCi. John responded promptly to my enquiries and provided answers to my queries. A pleasure to deal with and the piece of mind of full local support and 28 day return if req. Thanks to the team at Tigersoft for outstanding customer service and a happy Mondeo.

shaunt6
#1 in Atwell WA
1 review · 600 points
verified email - 23 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Service was great John was out of stock of one item, he refunded my money for that item only without being asked.

verified email - 15 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Exceptional customer service.

I purchased some Final Inspection products recently from interstate.

John's communication was second to none - very prompt, polite and brilliant at keeping me fully informed. He sorted out a shipping glitch that I experienced immediately with minimal hassle.

Couldn't be happier with the service and products - will shop here again for sure. Thank you!!

martins18
#9 in Sydney South NSW
1 review · 600 points
verified email - 30 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As usual when ever I have used Tigersoft (Bluefin and Final Inspection products), John and his crew have been exceptional with their service. Always keeping the customer informed of any changes or delays in shipment, and then following up where required. Highly recommend them to anyone wanting a quality product and service.

davida31
#12 in Leeming WA
1 review · 400 points
27 Aug 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

John at Tigersoft was really great to deal with. He took time to answer all my questions and was very helpful and pleasant. He obviously cares about customer service. I had a problem with the product I ordered and after an email to john he diagnosed the problem and fixed it straight away. I am satisfied with the product I ordered, a Bluefin tune, and and very happy with the service given by John.

Approximate cost: $739

jeffl6
#29 in Armadale VIC
1 review · 400 points
25 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic experience received by John!
Turned up at his shop on Saturday expecting a retail exeprience of simply purchasing Final Inspection detailing products and then off to do further research on how to use it properly. However this was not the case, instead I received the most exceptional and personalised service from John...

Allow me to highlight
- We spoke in depth regarding my cars paint and condition
- John proceeded to demonstrate all products in the entire 5 step detailing process on my very own car boot
- During the above process I was taught how to properly clean and detail my car

Overall, I can give nothing but positive reviews of the outstanding service provided by John. Will definitely be recommending to others and returning to purchase more!

Thanks,
Jeff 135i

Approximate cost: $104.95

stuartr7
#5 in Wetherill Park NSW
1 review · 600 points
verified email - 24 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

If you are looking for detailing or performance products for your car talk to John at Tigersoft. Superb communication and service and the best products at the best prices.

I have bought bluefin performance software and detailing products from Tigersoft & Final Inspection and have always been treated with the utmost respect and courtesy. I have no hesitation in recommending John and his business, and have done so to numerous people.

Thanks Robbo!!

anthonyd11
#3 in Nunawading VIC
1 review · 600 points
verified email - 08 Jun 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

John just finished paint protection and interior protection on my wife's new car. I was absolutely ecstatic with the end result. His customer service was amazing and just a great person to deal with. I have or a lot of cars detailed over the years, but no one has been as friendly or provided a better finished product. oustanding thankyou.

Approximate cost: $650

Colin_C
#4 in Red Hill QLD
1 review · 600 points
verified email - 20 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great products. Great service. Fast delivery. A pleasure doing business with you. Thanks again John.

Approximate cost: $150

verified email - 15 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I initially contacted John about a Bluefin for my car as he was closer to home than the previous person I bought one from, but that was just the beginning!
John was extremely helpful, providing all the information, pricing etc that you need.

Rather than buy the Bluefin online, I went to Tigersoft to meet John and while I was there he advised me about the paint protection on my car, which was not applied by John.
Thanks to John's advice, I have had the paint protection re-applied by the dealer and it now does what it should do, so many thanks to John.

I have also had advice and demonstrations on detailing my car and based on that information I have bought some Final Inspection products.
John's knowledge about detailing, tuning and all things automotive is amazing and inspires confidence that you are dealing with a true professional.

He always makes time for your questions, advice on services and products and always puts the customer 1st.

I haven't dealt with anyone in the automotive industry who has this level of customer service and I would recommend him to everyone.

BTW, give a big hug to Bullet for me!

Approximate cost: $680

07 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I contacted John at Tigersoft regarding a Bluefin stage 1 flash for my Golf GTi, he gave me all the information I needed to make a decision. my order was shipped very fast and was well packaged and the after sales service has been brilliant. Many companies preach customer service but Tigersoft well and truly delivers! I was so impressed with the service I called in for a chat and met John in person, great well stocked showroom and I had a look at some of the cars being detailed, all I'll say is not only is the service great but the detailing is too.

If you are looking for a remap or a complete paint correction do yourself a favor and look Tigersoft up, you won't regret it!

Wow, thanks very much Keith! It was good to meet you too today. I'm glad that you are happy with the Superchips Bluefin for your GTi, and thanks for the kind words on the detailing :)

07 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Honestly brilliant to work with. Fantastic service and quality of products.

Thanks very much Jesse, I really appreciate the review. I'm glad that you like the Bluefin for your Ford Mondeo, and I'm sure that the Stage 2 tune will be even better! Thanks again

danw16
#125 in Sydney CBD NSW
1 review · 400 points
17 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

John was an absolute pro, quick responses to my questions and an all round pleasure to deal with.
Couldn't be happier with my Bluefin car feels great!

daniels25
#18 in Wishart QLD
1 review · 400 points
30 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service, John is a pleasure to deal with and didn't hesitate to assist with the product.

Would highly recommend.

toms19
#16 in Wantirna South VIC
1 review · 600 points
verified email - 29 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you John for your fantastic service. You make the customer your number one priority.
Perfect in every way.

jez
#4 in Mitcham VIC
1 review · 600 points
verified email - 07 Nov 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased some car detailing products - pricing was competitive, and service was fantastic - John gave me some great tips on how to use the products. Also saw some of the results of his detailing work - there was a classic in the garage with dark purple/black metallic paint that looked stunning.

Approximate cost: $170

02 Nov 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

In this day and age it is rare to find someone both knowledgeable and generous with their time and expertise. John is, I wouldn't hesitate to recommend him for detailing or tuning services. A perfectionist who puts customer satisfaction firmly as the most important thing to his business.

csd1uk
#5 in Box Hill North VIC
1 review · 600 points
verified email - 21 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From start to finish this was the best experience I could have hoped for. I shop around when trying new services and after a bad experience with another, I stumbled upon John. From the first phone call I was made to feel important and I new I was in good hands. I took the R32 in for an inspection and John's attention to detail shone through, I was more than happy to leave my car here. John worked around my schedule and continually updated my throughout with photos, emails and phone calls. He went above and beyond in every way, and when I collected my car I was blown away, it was amazing, John's perfectionism was evident, and I will be coming back as soon as I can!

Approximate cost: $899

michaell23
#1 in Caulfield South VIC
1 review · 600 points
verified email - 19 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

John always answers calls or calls back, and gets on to my personal problems straight away :) I recommend this buisness!

bennys3
#1 in Narwee NSW
1 review · 650 points
verified email - 17 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was asking about tuning my Car and John Patiently explained everything to me even the most complicated matter

Approximate cost: $670

verified email - 25 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is a great business because you are actually made to feel like your custom is valued. Everything was done in a timely manner and goods received promptly & without delay. Value for money, a quality product backed by a money back guarantee if not satisfied within 28 days. And friendly service too. I used the online service and asked for the goods to be delayed for my return from overseas. They were despatched on the day I returned & I received them 3 business days later.

Approximate cost: $570

anthonyl7
#1 in Glen Alvie VIC
1 review · 400 points
25 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

John is a very helpful and kind person, the product is fantastic! Highly recommend will do business with him

michaelm42
1 review · 450 points
24 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had my 97 BMW e39 540i tuned by John at Tigersoft and all I can say is that I was blown away by the service and the product (tune). John was very helpful and knows the industry inside out and it definitely shows in his work. I would highly recommend Tigersoft to anyone!