1 review about Tips & Toes Elegance

verified email - 04 Oct 2011

Absolutely atrocious. I was able to take a walk-in appointment , that was the only good point of the visit. I had grown my nails long especially to have them shellac-ed, and I asked the lady to follow my natural nail shape. She filed them the wrong shape and I took the nail file, filed one of my own nails to show her what I meant. She then filed them down to nothing, all square, or squarish, and all uneven. One of the other ladies then stood behind me as they both spoke Vietnamese over my head. Then lady#2 took over. The lady#2 finished the filing, even though I had barely any nails left, and has torn all my cuticles and left raw patches on the sides of my fingers. She then applied the shellac, unevenly, and I had to remind her to apply the top coat to my right hand. There are streaks in the shellac, my nails look dreadful and I was charged the full $40, even though she told me she knew they weren't good enough. Whilst there I also witnessed one lady take a bowl that had been on the table, full of some liquid that had been used on a customer, and pour what was left in the bowl back into a large bottle containing the same liquid, I shall assume for re-use. Terrible experience and I won't be going back.

Approximate cost: $40

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