I have had an account with Uber for around 6 months without a problem until recently.
Whilst I've often thought about using Uber Eats, I've never done so.
On checking my credit card statement recently, I noticed 10 charges totalling $553 from Uber Eats.
These charges were spread out over a two week period.

Immediately I cancelled my credit card with the bank & contacted Uber via their app on my phone, as it is impossible to contact them in any other way.

On contacting Uber, they were helpful & sympathetic & promised to look into immediately.
Initially they asked whether I was aware of a person called Christina, another Uber member, that had apparently used my credit card details on her Uber account to purchase 10 different food orders through Uber Eats. It would seem that if you have an Uber account, you also have an Uber Eats account.
I said I did not know anyone called Christina, nor had I authorised anyone else to use my credit card or Uber account.

Within a day, Uber messaged me telling me that they had investigated the issue & the money would be paid back into my account within a week (which they did).
Whilst I was happy with this outcome, I was curious & concerned how this could have happened in the first place & what could be done to catch the perpetrator. Uber advised that this could have been caused by a person capturing our credit card details from a scanner or similar & that another Uber account holder (Christina) had the identical payment details as me. In other words, the other person had been able to set up an account with my credit card.

Whilst I couldn't get a straight answer from Uber, it would seem that more than one person or user can use the same credit card to open & operate a Uber account. This makes me wonder how many accounts a person could potentially operate with a stolen or copied card.
My question is this; as Uber have my credit card details already, shouldn't their system flag a problem when another member is using my credit card? It would seem not.

The other question I had for Uber is what were they going to do about it. I would have thought, as a minimum, they would contact police, as they possess all the information that would be needed to track this person down. Apparently not. Uber referred me to the terms & conditions area on their website, which says that this is not something Uber are prepared to do, that is up to the individual to pursue. Rather than contact police, Uber immediately cancel the offending persons account, which obviously alerts them that there is a problem. I asked Uber several times why they aren't interested in playing a part in catching offenders, they replied by saying that this would be against their privacy policy.

I would have liked to follow the matter up with police, but the running around would surely mean me taking a day off work, which isn't feasible at present.
I remain very disappointed with this outcome. In my opinion, Uber have not fulfilled their civic duty by reporting this to police & certainly don't give me an confidence in trusting them with my credit card details in the future