The cleaners who attended my Spring Clean that included everything as normal plus windows, sills, balconies, fronts of cupboards, kitchen cupboard internals including removal and replacing of my pots & pans and crockery, was done with such care and was more than I'd expected. I was excited to walk through the front door, as it "felt" clean, and as one does, when going through, I was checking corners of the room, skirting boards, window sills, under tables and chairs etc for dust, and the cleaners had been most thorough. There was nothing left to do but fire up the barbie and pour a glass of wine! Great job and will have the Spring Clean done every 3 months from now on.

Approximate cost: $375

I would NOT recommend this business. Had an end of lease clean done and a carpet clean and Urban You have spent the past few weeks dodging my claim for their 100% bond back guarantee after I received the adverse report from the estate agent for their poor cleaning.

Tried contacting them multiple times and they were unavailable then they blamed their servers for not sending an email. Just poor substandard service all around. BUYER BEWARE

Approximate cost: $385

I had the worst experience with them. After paying near $650 for a moving in clean, I was treated disrespectfully by the cleaning team, was charged for more hours than they spent in the place and was unhappy with the results. After calling on the same day and the next to complain about the unprofessional behaviour of the cleaner and bad job provided, I was asked to email photos of the issues which I did a couple of days later to which I had no response for 10 days. Finally heard back after chasing up twice just to be told that they needed to know earlier about the issues (I called on the day after) and had sent the email to the wrong email address - I replied to the quote email that apparently wasn't meant to be used and somehow it was my fault (this was after I was accused of looking up the consultant personal details????). I did not hear an apology about the behaviour of the cleaner at all and was told that everything was basically my fault. Worst service ever. [redacted gneeralisation]

Approximate cost: $650

Good service..very efficient..very good cleaning job...do what you request...very happy overall with service and cleaning job

So easy to book online, very responsive to my special requests. Lee my gardener was excellent. So polite, efficient and proficient. I couldn't fault him. He cleaned up after himself and kept me appraised of his progress. Very professional young man.

The team were responsive and completely understood what was required. This organisation is professional, savvy and quick to get all service components aligned for an outstanding outcome. My previously arranged cleaning team didn't bother showing up for my end of lease clean so thank goodness for UrbanOutsource! I will be using them again on a regular basis.

I was in desperate need of a cleaner, so I googled local cleaning services and found UrbanOutsource. I booked an appointment with them and the next day I had a cleaner come around who was very efficient.

Very impressed with the quoting and booking system .. Lucy has been great and I was very impressed with the professionalism when I called the office to discuss my booking. The cleaner did a great job. UrbanOutsource suited my needs perfectly.

I was absolutely thrilled with the job - saved me so much work. The gardener was great - I explained to him what I required and he worked tirelessly for the 3 hours - no longer is the front of my house a jungle.

UrbanOutsource is your one stop website for professional household services. All the hard work of searching for the right team to help around the house is done for you, the process is very easy and the team make it a pleasure with ease of booking, payments, communication & the right service to suit your needs.