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VISION Finance Australia

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Opening hours

Monday:

9:00am to 5:00pm

Tuesday:

9:00am to 5:00pm

Wednesday:

9:00am to 5:00pm

Thursday:

9:00am to 5:00pm

Friday:

9:00am to 5:00pm

Credentials

Licence image Credit Representative No. 549041

Service awards

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About us

Vision Finance Australia has been assisting clients since 2002. With access to over 30 lenders, you ...
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Portfolio

Our team

business portfolio Dianne Geason
business portfolio Filepe Lagos
business portfolio Katrina Lagos

Reviews (172)

Write a review
19 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have been dealing with Vision Finance for just over ten years now and found everyone to be so helpful.
They recently come to us with a better option for our loans which has made our life a lot easier.
Victoria was great in explaining everything to us and making the process so easy.

19 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Vision Finance made the process of buying my first home so understandable and easy. They were there with me through the whole process and I have never felt so comfortable and stress free doing something so significant. I can’t thank Katrina and her team enough. I have recommended the services of Vision Finance already and will be continuing to do so. I will also be using them for all my future needs!

verified email - 14 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We were referred to Vision Finance by our financial advisor. Katrina and her whole team (specifically, we dealt with Di and Victoria) are fully committed to customer service and it shows in their verbal & written communications, tone, attitude, follow-up & feedback.
We had a very tight schedule and Katrina made everything happen for us in a very generous manner, plus Di & Victoria were always committed to getting the finance we needed.
My wife & I have no hesitation in giving our highest possible commendation to Katrina and her very special people at Vision Finance.
M & H ... Mornington

16 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As someone who is completely new to home ownership, I found Vision Finance to be exceptional at taking the time to explain how everything works. They took me through the process step by step and I felt safe in the hands of the team of experts.

verified email - 16 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The customer service and communication is excellent. The whole team made were friendly and made me feel at ease with every step of the process even though we were out of state and all correspondence was over the phone or via email. I would highly recommend this business and valuable people in it. Vision Finance work hard to get you the results you are after. I am so happy we crossed paths. I will be using them again.

14 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We found vision finance through our accountant and 100% struck gold! At the time we were dealing with another company who said we could borrow the world but then fell off the face of the earth when communicating! When we first met with vision finance we were throughly explained all of our options and also stepped through the vision finance process of what happens next. We even settled on one option only to change it to another down the track. Nothing was too hard for vision finance. We settled two days ago and the whole process went smoothly. All of our borrowing in the future will be done with vision finance.

13 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As a first-time home owner I found the service offered by the team at VISION Finance helped me through what was an unfamiliar process. They were always happy to answer any questions I had along the way, and were friendly and efficient. And I got a great deal on my home loan, too! Highly recommended!

31 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Vision Finance can not be commended enough for their diligence, hard work, responsiveness and friendliness in working through what was a difficult transaction with two banks. We've achieved an optimal outcome that will save us thousands of dollars per annum. I would highly recommend them to anyone looking to finance (or re-finance) an existing property.
They certainly have a returning customer here.

Andrew M (Mount Eliza)

verified email - 15 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We cannot thank Vision Finance enough for their expert help in handling our financial situations. We have been clients for around 10 years and cannot fault the service provided. Katrina and her team provide solutions to suit our goals with the best options available. Communication at all stages of the process is fantastic. A very professional and friendly business experience.

02 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly, easy to deal with, informative. Highly recommend the team at Vision.

16 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you to the team at Vision.
Communication was excellent throughout and at settlement I was lucky enough to have Rachel looking after me who answered all my questions clearly and made the process much less daunting!

09 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The team at Vision Finance are very professional, always friendly & great communicators .They kept in regular contact and were happy to answers our questions and concerns at any time They handled our complex loan requirements through each stage of the process making it simple to understand and stress free.
Outstanding customer service . Highly recommend .

verified email - 28 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From working with me on my first home loan over six years ago, to refinancing and assisting me to enter the investment market this year, Vision Finance have been nothing but professional and helpful throughout the entire process.
Their clear and concise communication at each stage ensure the process is as straightforward as possible.
Working with the Vision team ensures the process is streamlined, methodical, and as stress free as possible.
I never hesitate to recommend Vision Finance!

27 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have no hesitation whatsoever in recommending Kat and her team at Vision Finance. Their client care was outstanding - creative, responsive, clear and supportive.
This was a complex eight month + two loan process, and Vision enabled me to achieve my aspirational property goal.
Thank you all again!

24 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

3 loans with Vision Finance. Never a hassle, every single question of mine was answered clearly, precisely and promptly.

I would highly recommend Vision Finance to anyone needing a loan

19 Mar 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The Vision Finance team are always professional, thorough, friendly and helpful. The level of care and follow up is like no other business I have dealt with, and I would never make any property decisions without first consulting Kat and going through the process with Vision :) Clear communication and genuine care make each transaction so much easier as a client, and so much of the hard work is done for you!

20 Feb 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Every single staff member at Vision was delightful to deal with. They made what can be a difficult and challenging process painless. I regularly recommend people to their services as they certainly exceeded my expectations with every interaction. Kats knowledge and guidance was fantastic as were all my dealings with all of Kats staff. Highly recommend.

19 Jan 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So helpful and wonderful people to talk to! Made the process so much easier with their help and took the stress out of buying our first home :)

20 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kat and her team worked tirelessly to assist us in refinancing and also purchase a lifestyle property. They had great communication and I had the utmost trust in their ability to make it all happen despite some complicated scenarios and timeframes. I would definitely recommend their services for whatever your lending needs.

07 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

At all stages of the loan process Vision Finance we’re friendly, prompt and helpful in guiding us through the process. Great customer service

02 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Without Vision Finance I would not have been able to navigate the complex bank processes. I was impressed with their professionalism, commitment to achieving my goals and the fact that someone was always available to speak to me.

verified email - 15 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff are excellent at their job and extremely professional. They go above and beyond with our loan management and continue to provide us with the best outcomes.

31 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great professional service by the whole team. They kept us up to date regularly with progress on our new home application and a refinance of an investment property.

verified email - 27 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic service. Very happy with our interaction Vision Finance Australia. We would highly recommend this company to anyone looking to review their current financial arrangements with their bank.

22 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Having bought and sold 3 properties now with the financial guidance of Katrina and the team at Vision Finance Australia, I can very confidently say that this step is a MUST in any persons buying or selling plan.

Before I even list my property, I always organise a meeting with Katrina where she goes through a Sell then Buy document. This outlines all the figures involved with the process from start to finish, so there are no surprises, and you know exactly how much you are dealing with. This gives you a clear view of your budget right from the start, and a great sense of confidence to be looking at properties in the right price bracket.

Katrina has always recommends arranging a pre-approval with the best suited financial product, which means you are ready to go as soon as you find something you like. This preparation was so helpful to me as I listed my property, had an offer, and made an offer on my new house all within 2 weeks! This would not have been possible and I would have missed out had it not been for the forward thinking processes at Vision.

Aside from this, the entire team are very knowledgeable, professional, warm, friendly and always available to answer any questions you have throughout the process no matter how big or small. And if they don’t know, they very promptly find out and get back to you.

The ongoing follow up is also an amazing part of the Vision structure and even years after a transaction has been completed, you will have some form of touching base to ensure everything is running smoothly. I have regularly had Katrina touch base with a better product that can save me money, so you are always front of mind.

My first step is always to contact Vision, and I highly recommend anyone else do the same when you are looking at making any sort of financial change or decision.

verified email - 21 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks to the Vision Team for their commitment and professional manner, it was much appreciated. When taking out this loan I had absolutely no knowledge of such things. The team at Vision were friendly, helpful, patient and understanding and I have learnt a great deal over that period, now having bought and sold two houses. Life has taken me in some exciting directions and getting that original loan secured though Vision Finance was my ticket to it all.

10 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Not the first time we have used Vision Finance and once again we had a seamless and pleasant experience purchasing and financing our new home. Kat and the team are fantastic and go above and beyond to make sure there are no issues and we receive the best service, rates etc possible. Thanks again guys

08 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The interest rates that were obtained by Vision were far superior to our previous arrangements and the proposed loan structure was thought through and explained clearly to us. The attention to detail and regular communication from start to finish of the process was excellent.

verified email - 07 Apr 2017
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Its my first Review..they provided very professional services and always give first priority to customer...well done guys.

09 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Vision Finance guided us through the process of purchasing and financing our first home in 2014 and have since helped us with other loans. They have always been approachable, knowledgeable, friendly and go above and beyond to get the best result. We recommend them highly to friends and family.