I live in Melbourne's south-east and got absolutely no reception when I was at home. Being a stay-at-home Mum, I'm mainly at home, so my mobile was absolutely useless when I was on the Vodafone network. It was better when I was out and about, but not nearly as good as Telstra. I ended up cancelling my contract and going back to Telstra. I wouldn't go back to Vodafone. Their pricing was very good though compared to Telstra, that was the reason I went with them in the first place, but it doesn't matter if you can't use your phone anyway.

Approximate cost: $49

Words can't express how absolutely apalling the vodafone customer service is. Especially after the CEO came out and acknowledged it and then continued to do the same. Any experience I have had on the phone to vodafone customer service I have been put on hold, hung up on, ignored and transfered to a number of people where I had to repeat the problem I had with every person. Don't ever go with Vodafone

This is my local Vodafone where I take all my enquiries and problems. Their service is outstanding and the staff are always really friendly and willing to help. I highly recommend this store.

friendly fast excellent customer service. They know the products and happy to advise and help out.