VroomVroomVroom

check icon 4.7 (29)

Business details

Opening hours

Monday:

9am to 5pm

Tuesday:

9am to 5pm

Wednesday:

9am to 5pm

Thursday:

9am to 5pm

Friday:

9am to 5pm

Service awards

Reviews for VroomVroomVroom (29)

Write a review
4.7
29 reviews
5 star icon
25
4 star icon
2
3 star icon
0
2 star icon
0
1 star icon
2
Service Rating
4.7
Quality Rating
4.7
Value Rating
4.7
Trish P.
1 review · 400 points
24 Jun 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Easy to use this website and quick and easy. I find that they rate all companies so u can get really good prices on rentals.

Approximate cost: $700

check icon I found this business on Word of Mouth
leannes362
1 review · 600 points
verified email - 02 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Exceptional customer service and timely

VroomVroomVroom 03 May 2019

Thanks for this feedback and taking the time to leave this review! Have a great weekend - Isobel

daved362
1 review · 400 points
11 Apr 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Zandra was great. Didn't expect much based on service from other car rental third party companies, but the price and more importantly the service was outstanding, even for booking changes. Will definitely use again.

VroomVroomVroom 11 Apr 2019

Hi there! Thanks for your feedback. We have passed these kind words onto Zandra. Have a great day - Isobel

tobyp380
1 review · 400 points
25 Feb 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dealt with Rizza - very helpful and efficient! Also changed my booking that came at no extra charge. Great experience all round.

VroomVroomVroom 25 Feb 2019

Hi Toby. Thanks so much for leaving this amazing review. We have passed it onto Rizza! Happy travels, Isobel.

frankw234
1 review · 400 points
20 Feb 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I dealt with Rizza re car hire when I was unable to complete my booking on line. S/he was very helpful and processed my booking easily and confirmed by email. It certainly eased my frustration!. Thanks Riz.

VroomVroomVroom 20 Feb 2019

Hi Frank! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. Let us know if there is anything else we can help you with! Cheers, Julia.

dennisr947
1 review · 600 points
verified email - 24 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Terriffic! Always find the best prices through the website, service is great (chat option is perfect, email too slow though)),too easy to have a booking amended. Only thing that needs improvement is a filter to use to search for vehicles with specific capacities (not just categories, but nr of passengers)

VroomVroomVroom 24 Oct 2018

Hi Dennis! Thanks for your feedback, and for taking the time to write a review. We hope to see you again soon! Happy travels, Julia

andreww545
1 review · 400 points
24 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

very helpful, couldn't have asked for someone to be more patient and reliable!
thanks Rizza.

VroomVroomVroom 24 Oct 2018

Hi Andrew. Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. Let us know if there is anything else we can help you with! Have a great day, Julia.

lizo562
1 review · 400 points
12 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Happy with service and information provided all in an email chat. Would definitely use again. Questions answered well with patience.

VroomVroomVroom 15 Oct 2018

Thanks! We are glad to hear you had a great experience with us. Please do let us know if you do have any further questions. Cheers Gilbert

karen-d13
1 review · 400 points
10 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very quick to book online. I wanted to modify my booking the week later and did so by online live chat really easy no fuss.

Approximate cost: $572

VroomVroomVroom 10 Oct 2018

Hi Karen! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. Let us know if there is anything else we can help you with! Cheers - Julia

cheng-yuk
1 review · 400 points
03 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

The kindly help saves me a lot of time. With a lot of questions I asked, the staff member answer my questions with patience. She reminds me that the insurance changes at the same time with the modification she made for me.

VroomVroomVroom 03 Jan 2018

We are happy that you have had a good experience using VroomVroomVroom, and hope to see you again in the future. Thanks for booking with VroomVroomVroom & Happy New Year! Julia.

22 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a few questions that I wanted to ask, without picking up the phone. I was chatting with Rizza on Vroom's webchat service and she was incredibly helpful, patient, informative and polite. Thank you again Rizza!

VroomVroomVroom 22 Dec 2017

Thanks so much for your review! We're glad that we have been able to assist you on this occasion. Merry Christmas. Julia

antoinettel568
1 review · 400 points
20 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Because Riza was very helpful and polite, and provided me with all the info I needed in a very clear and cincise way. Do consider giving her a pay rise, or at least a nice Christmas bonus!
(I cannot comment on the quality of your cars, as I have not rented one as yet, but trust they will be good).

VroomVroomVroom 21 Dec 2017

Dear Traveler! We appreciate your positive feedback about VroomVroomVroom. Thanks for mentioning Riza - she is awesome! If youre travelling somewhere again soon, dont hesitate to contact us. Merry Christmas. Julia.

anitah87
1 review · 400 points
08 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So easy to see best prices - the direct customer service is very helpful - will always book through here from now on - Good job.

VroomVroomVroom 08 Dec 2017

G'day mate! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. We hope we can help with your next car rental. Julia.

annettel19
1 review · 600 points
verified email - 06 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always book my cars via Vroom Vroom Vroom as its so easy. Love having live chat to confirm what im looking for and having an answer straight away. Keep up the great work Vroom Vroom Vroom. this is the 3rd car I have booked for this trip home for christmas

Approximate cost: $1600

VroomVroomVroom 06 Dec 2017

Woohoo! Annette, the team here at VroomVroomVroom is thrilled to hear such good feedback. We wish you a safe trip back home. Merry Christmas and let us know if there is anything else we can help you with. Julia.

peterb107
1 review · 400 points
06 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great service! ill comeback for sure very helpful people nice company and the price is excelent I will recommend this to other friends thank you guys

VroomVroomVroom 06 Dec 2017

Thanks so much for your review Peter! It's fantastic to hear that you have had a good experience. Our team works hard to make the booking process as easy as possible. Let us know if there is anything we can help you with. Julia.

alanm231
1 review · 600 points
verified email - 05 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed to change a VVV rental booking with Budget in NZ and had problems, got onto the VVV chat with Rizza who sorted everything in a few minutes. Great service, Riz

Approximate cost: $950

VroomVroomVroom 06 Dec 2017

Hi happy traveller! It's wonderful to hear that you have had a positive experience while booking with Vroom. Have a great day, Julia.

johnh782
1 review · 400 points
28 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have always had good service from VroomVroomVroom. I would not consider dealing with anyone else.

Joe

VroomVroomVroom 28 Nov 2017

Thanks so much for your review Joe. We are happy that you have had a good experience using VroomVroomVroom, and hope to see you again in the future! Cheers, Julia.

lorainet
1 review · 400 points
24 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Booked online...so easy, however I made an error. Rizz (online chat help) got me a new quote...gave some great advice to keep the cost down and rebooked for me and cancelled the old booking. Thanks Rizz you made it so simple...your service was beyond excellent!!!

VroomVroomVroom 24 Nov 2017

Hi happy traveller! Thank you for your review and for choosing VroomVroomVroom. Im so happy that you enjoyed our service! Have a great weekend. Julia.

3fbed755
1 review · 600 points
verified email - 15 Jun 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Booked a camper van through V V V out of Darwin 11 - 18 May. Rental was with Apollo but very confusing who you are dealing with - Cheapa Camper, Real Value AU, Apollo or V V V. Found this very deceiving and cost more than doubled when went to pick up camper. Customer service from Apollo appalling and poor response from V V V. Be sure you know who you are dealing with and what the total cost is. Never again.

VroomVroomVroom 15 Jun 2017

Hi, so sorry for the issues you have encountered. As a comparison service only, we are not advised of the issue you may encounter. All camper rentals are powered by Motor Home Republic. I will have them contact you, can you advise your booking number please.

katherines13
#2 in Byron Bay NSW
1 review · 600 points
verified email - 26 Jan 2014
Service Rating
1.0
Quality Rating
1.0
Value Rating
3.0

Firstly, I've never written a bad review for anyone before, but I felt that the treatment (or non-treatment) that we received warranted this write up.

We tried to book a campervan online. On their website it says they will get back to you in 24 to 48 hours. 2 days later, there was still no contact. When I called them for the third time they answered the phone and told me that they only just received my booking the night before. So, was my online booking floating around the internet for a whole day before landing with them?? I decided to let this go and then tried to ask how the booking was going. They said they would get onto it and call me back in up to 4 hours. Nothing. I called them the next day and they gave me some excuse about not being able to get in touch with the company that we had picked for the van rental. Fair enough, but if I'm the paying customer I expect to not have to do all the chasing up of communications. Terrible communication, poor excuses and very bad customer service over the phone. Seems like it was all too much of a bother for them to book a van - although isn't this their job?

Ended up losing 3 days of booking time which meant that when we just decided to ring around the individual companies a lot of the vehicles had already been booked out in this time. So to cut a long story short, you are much better off doing the leg work yourself! Just don't bother, cut out the middle man and do it yourself!

rafalc
1 review · 650 points
verified email - 24 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used VroomVroomVroom several times in Australia over the past few years and always had a great experience. The rates you get are great and much lower than what you would get when trying to rent directly through the car rental company. I have tried to campare and there is no doubt.
In connnection with my latest car rental I had a problem with Hertz not willing to accept the rates that I had booked for. But VroomVroomVroom helped me out taking up the case very professionally - ensuring that I got what VroomVroomVroom promised in the booking I had made.
Based on my own experience, I warmly recommend VroomVroomVroom and will stay as a loyal customer myself.

16 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

vvv chat people rock. efficient, professional and pleasant. it's an awesome experience bookin on their website. will definitely recommend!!!!!!!!!!!

keithd4
#2 in Runaway Bay QLD
1 review · 600 points
verified email - 12 Dec 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Booked a Hyundai for collection at Cairns. Found Vroomvroom website easy to use. Had a wide choice of vehicles and prices. Simple operation. Had online help if needed.

12 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I just booked a car with vroomvroomvroom and it was ridiculously easy. They compared all the car rental companies so i didn't have to ring around. My friend who is going to the same wedding and hired a car for the same time booked with thrifty and paid more! I guess being lazy paid off!!

Approximate cost: $150

laurenv1
#1 in Mudgee NSW
1 review · 400 points
12 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I booked a car with vroom vroom vroom last week and it was so easy, there was no 3 hour notice necessary, the booking was instant, they sent a text to my phone straight away which was great. I will always be using them from now on.

lindag12
#1 in Spring Hill QLD
1 review · 600 points
verified email - 11 Nov 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I always use VroomVroomVroom website to compare the prices and cars available for hire. They are always great and easy to book or cancel your booking. I recently used chat when I was having a challenge due to my own mistake when I entered the search terms and they located the error and assisted me to be successful. I highly recommend them.

lighterness
#2 in Boondall QLD
1 review · 600 points
verified email - 07 Nov 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

By using the chat function, I was able to complete a booking that I had struggled with for a while.
I really appreciate the ease with which it was all concluded, and will absolutely recommend this service to anyone who is struggling in the slightest. They made it so easy.

verified email - 23 Oct 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This online business allows you to enter the dates that you require a car rental for and to select the type of car that you want to hire all over Australia. You can then compare all of the main car rental companies prices for the information that you have entered. I have used compared these prices to the actual car hire companies' websites and cannot find prices cheaper than the ones on offer from Vroom Vroom Vroom.

You can make the booking request online and they forward the information onto the car hire company that you have chosen to go with. I have used them twice to actually make bookings and both times when I went to the car hire booths at the airport everything was fine and I was able to get the cars I had requested.

Highly recommend using this website to find the best price possible for your next car hire.

verified email - 31 Aug 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys compare all the major car rental brands. So much easier than shopping around trying to compare each one individually. Plus they actually have real live people to talk to if you need help! I've hired a couple of cars with them, and even had to cancel a booking before which was so simple (and didn't cost anything). Definitely recommended!